Asset Manager - Data Center Infrastructure Services

Responsibilities

The TikTok Datacenter Infra team is looking for a Data Center Asset Management & Logistics to develop and drive Data Center asset lifecycle management. This includes the aspects of managing the inbound and outbound logistics, cycle count , and supporting decommissions. A hyper-scaled data center comprises a massive hardware demography - product category, original manufacturer, years of warranty, cost, and efficiency. The individual we're looking for would be a fast learner who is able to grasp critical information, apply best practices, hands-on and devise plans for execution. Responsibilities: - Be responsible for data center asset lifecycle management: covering the entire process from receiving to retirement for all core IDC equipment including racks, rPDU, servers, networks (switches/OTNs/optics/AOC/etc), cables, cooling liquid, etc. - Conduct daily operations including inbound and outbound asset management, cycle count, RMA, relocation, decommission, inventory management, etc. Act as the first point of escalation of all asset management operational related matters for assigned regions. - Standardize SOP and promote best practices across the global regions, and incorporate SOPs & practices into asset management systems. - Monitor operational KPIs; report asset accuracy and discrepancies, and drive asset accuracy improvements. - Interface with Finance, Internal Audit, and security teams to ensure asset mgmt compliance & security. - Collaborate with cross-functional teams such as Sourcing, Procurement, Server Engineering, Network Engineering, and Platform for operational activities.

Qualifications

Minimum Qualifications - Technical bachelor's degree and 4+ years of data center supply chain & logistics experience - Expertise in CDN site delivery processes, with a track record of ensuring end-to-end data traceability and real-time CMDB/asset system updates during receiving, deployment and handover - Hands-on experience in CDN procurement, capable of managing the full PO-to-receipt-to-reconciliation cycle independently - Familiarity with CMDB, ITAM or similar systems - Detail-oriented, data-driven and solution-focused; skilled in variance analysis and driving issue closure - Strong communication and stakeholder management skills - Self-motivated, adaptable to multi-cultural environments Preferred Qualifications - Hands-on experience with data center hardware infrastructure, including servers and network equipment. - Strong analytical capabilities to query diverse data sources and derive actionable insights from complex datasets.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at