Technical Support Rep Internship | In-Person - 1 Year

Job Description

This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

We are committed to the well-being of our employees and supporting them in becoming their best selves. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.

General interest in technology and computer support.

NOTE: This is not a coding internship, but more of a general technology, support, and customer service introduction.

Responsibilities

About:

As a Technical Support Representative Intern, you'll play an important role in keeping business systems and technology running smoothly. Your day may include troubleshooting technical issues, responding to service requests, supporting Microsoft Dynamics 365 environments, and helping diagnose data and system connectivity problems. You'll work alongside experienced system engineers and business partners to test new features, improve processes, automate repetitive tasks, and support daily operations. You may also assist with configuring equipment, maintaining technology assets, documenting system updates, and providing excellent customer support. This role offers hands-on experience with enterprise systems, problem-solving, process improvement, and cross-functional collaboration in a professional IT environment.

Benefits:

Full-time interns do have the option to enroll in a high-deductible medical plan.

Salary $24.00/hr

Work Schedule:

This is a 40-hour-per-week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday.

Work location is downtown Salt Lake City at the Church Office Building.

Qualifications

Requirements:

You should be currently enrolled or within one year of your graduation date from an accredited college or university.

Internship is for current temple-worthy members of the Church of Jesus Christ of Latter-day Saints

Technology background is desired

Available to commute to and from the office

This role is 100% in-office

This role will last 1 year

Helpful Skills and Abilities:

Technology background is desired

Prefer applicants with technical certifications, such as A+, Network+, etc.

Functional knowledge of supported hardware and software including Windows and Mac platforms.

Disk wiping and disk imaging technology

Basic asset management practices

Network technologies pertaining to system connectivity and troubleshooting

Effective interpersonal, collaborative and communication skills with a strong emphasis on customer service

Ability to maintain confidentiality

Basic understanding of IT business functions

Proactive, detail-oriented, dependable, and appropriately prioritize tasks

Ability to comfortably lift 30 lbs. and reach across and work under desks

This job operates in a professional office environment

To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

Apply/Screening Process: Please Note: All positions are subject to close without notice.

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About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.