Apply Now

ServiceNow Platform Architect

Miami Lakes, FL, US • Posted 10 days ago • Updated 5 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

Design Architecture
Interfaces
Roadmaps
Business Strategy
IT Management
Production Support
Prototyping
Educate
Migration
Hardening
SAP BASIS
Access Control
Cloud Computing
Amazon Web Services
Salesforce.com
SailPoint
Splunk
Policies and Procedures
Training
Supervision
Business Analytics
Business Analysis
Computer Science
IT Operations
Application Engine
Mobile Applications
Android
IOS Development
Software Development Methodology
Software Development
Waterfall
Application Development
Data Governance
Presentations
SOAP
Servers
SSO
Multi-factor Authentication
Microsoft Azure
Automated Testing
Operating Systems
Linux
Microsoft Windows
Software Design
IT Service Management
ITIL
Organizational Skills
Creative Problem Solving
English
Writing
Reporting
Communication
Agile
Scrum
Kanban
Management
DevOps
Enterprise Architecture
ServiceNow
Data Modeling
TOGAF

Summary

JOB SUMMARY: The ServiceNow Architect is a technical key member of the ServiceNow platform team and is responsible for the overall platform design, architecture, security, data governance and platform interfaces and integrations. The ServiceNow Architect also works with the platform team to assist to analyze the platform impacts of new requirements. The ServiceNow Architect is the technical voice for the ServiceNow platform and is at the forefront on latest capabilities, solutions and roadmaps of the ServiceNow solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensures platform alignment with the platform roadmap and business strategy
Provides consultative technical leadership to the ServiceNow platform team and other IT functions and platforms
Creates and maintains a detailed view of the existing architecture
Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
Resolves technical escalations, including responding to Production Incidents and Defects
Shares and enforces best practices at all levels of the platform from requirements, design, build, test, deployment and Production Support
Performs demos, prototyping, workshops to promote and educate the ServiceNow community at BankUnited about new platform capabilities, solutions, applications and features
Participates in new applications and solutions design and discovery workshops
Works closely with the enterprise architecture team and ServiceNow platform team
Works closely and when required covers for the Platform Administrator role
Assists in migrating configurations across instances and upgrades
Provides recommendations to platform integrations, connectors, APIs
Ensure the instance health and hardening is governed on a regular basis and proposes improves to improve the instance health
Creates and enforces data governance and security standards throughout the platform
Protects data and resources in the platform with tools like ACLs (Access Control Lists) and ensures users have the required and correct access
Performs regular reviews of critical systems logs to identify any failures, systems errors, broken jobs, system availability and performance is not below the required thresholds
Stays current with ServiceNow knowledge and learning through self-study and utilizations of available training
Is an advocate for Digital transformations and promotes best practices for improving the employee and customer experiences
Works closely and collaborates with other platforms owners, architects, engineers, Cloud teams and technologies like AWS, Google, Microsoft Azure, Backbase, Salesforce, SailPoint, OKTA, ADP, Splunk
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

Education

BA/BS degree in Computer Science education preferred
Knowledgeable of Architecture best practices and standards

Experience

2-4 years performing ServiceNow administrator role
2-4 years' experience in ServiceNow solutions/Application(s) (ITSM, ITBM, CSM, HR, ITOM, etc)
Experience with the NOW Application Studio, Application Engine Studio, Mobile applications and Mobile studio for both android and iOS devices
3-5 years' experience in SDLC (Software Development Life Cycle) methodologies and frameworks (Waterfall, Agile, Hybrid)
Knowledge of ServiceNow best practices for managing and supporting the ServiceNow platform, Applications Development, Security and Data Governance best practices
Strong experience in presentation and communications skills
3rd Party Integrations Development (Connectors, REST, SOAP, MID Servers, etc)
Experience with SSO (Single-Sign-On) and MFA (Multi-Factor-Authentications) solutions like OKTA, Microsoft Azure AD
Experience with ServiceNow development methodology and the Now Platform including AppDev Engine, Flow Designer, Integration Hub, Mobile Studio, and Automated Test Framework
Practical knowledge or experience with Operating Systems (Linux, Windows)
Ability to understand business requirements and convert them into architecture and solution design
Experience in multiple application architectures and supporting technologies
Knowledge in ITIL foundations with the ability to relate concepts to implementation strategies

Licenses and Certifications

ServiceNow Certified System Administrator required
(1) ServiceNow Mainline Implementation Certification (ITSM, CSM, HR) preferred
ITIL v3 or v4 Certification preferred

Knowledge, Skills, and Abilities

Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
Working English language proficiency: writing, reporting, verbal/oral communication
Experience in an Agile teams environment using Scrum and Kanban
Proven troubleshooting skills
Remain innovative, creative, and self-directed
Be a great leader and team player with a record of accomplishment in managing multiple complex tasks
Is active in the DEVOPS strategy and framework being implemented at BankUnited and applies DEVOPS best practices for the ServiceNow platform
Aligns to the BankUnited Enterprise Architecture standards and frameworks
Knowledgeable and promotes best practices from ServiceNow CSDM (Common Service Data Model), BIAN framework and TOGAF Architecture industry standard

Additional Information

Candidates residing in locations within BankUnited's footprint may be given preference.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL193219
Position Id: 1527d2c2a5d60ce59570db40250a7c17
Posted 10 days ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

ServiceNow Developer I

Plantation, Florida

•

Today

Job Description: Our Opportunity Chewy is seeking a ServiceNow Developer to join our Corporate Systems organization! This role will help build, enhance, and support enterprise workflow solutions and intelligent automation capabilities across HR, Finance, Operations, and Enterprise Services. You will work closely with developers, architects, product owners, and business partners to extend and modernize the ServiceNow platform through scalable applications, integrations, workflows, and user exper

Full-time

ServiceNow Technical Architect

Remote

•

Today

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: Serve as a ServiceNow Technical Architect and Subject Matter Expert, leading the design, implementation, and optimization of complex, enterprise-scale solutions on the ServiceNow platformDefine and own the enterprise ServiceNow architecture roadmap, ensuring alignment with business strategy, security requirements, and IT objectivesTranslate complex business and technical requirements i

Full-time

USD 122,000.00 - 203,000.00 per year

ServiceNow architect

Texas

•

Today

ServiceNow architect Remote USA Only W2 ! Serve as the go-to expert for the ServiceNow platform across multiple business domains. Lead the architecture, design and implementation of scalable and secure ServiceNow Solutions. Customize and configure IT Service Management modules by following ITIL standards and best practices. Oversee and support the development of IT Service Management, IT Asset Management, Customer Service Management and Custom Application Development using JavaScript, Flow Desi

Easy Apply

Contract

ServiceNow Architect

Remote

•

22d ago

Required Experience:Minimum of 12 years of Information Technology experience.ServiceNow Certified System Administrator (CSA) certification.Core Platform/ITSM modules, including Incident, Change, Problem, Knowledge Management, and CMDB/CSDMSPM modules, including Demand and Project Portfolio Management (PPM)Additional ServiceNow modules, including ITOM, SecOps, and CSMREST API integrations, data imports/exports, Transform Maps, MID Server, and Integration HubProficient in the following qualificati

Easy Apply

Contract, Third Party

Depends on Experience

Search all similar jobs

More jobs at Bankunited in Miami Lakes, FL