Desktop Support Technician

Overview:
We are seeking a motivated and customer-focused Desktop Support Technician to provide high-quality technical assistance to end users. The ideal candidate will demonstrate strong communication skills, professionalism, and hands-on experience with imaging and desktop support.
Key Responsibilities:

• Deliver exceptional customer service while supporting end users both in person and remotely.
• Follow established procedures and instructions to resolve technical issues efficiently and accurately.
• Perform imaging, configuration, and deployment of end-user devices using standard tools and processes.
• Provide day-to-day desktop support, including troubleshooting hardware, software, and connectivity issues.
• Document issues, resolutions, and steps taken to ensure accurate records and knowledge sharing.
• Escalate complex issues when appropriate while maintaining ownership of tickets until resolution.
• Maintain a professional demeanor and contribute positively to team goals and service quality.

Required Skills & Qualifications:

• Strong communication skills with the ability to follow directions and deliver excellent customer service.
• 1-2 years of hands-on imaging experience with desktops or laptops.
• 1-2 years of desktop support or technical support experience.
• 3-5 years of total professional work experience (not limited to IT), demonstrating maturity, professionalism, and motivation to learn and grow.
• Ability to troubleshoot effectively, stay organized, and manage multiple support tasks.
• A proactive mindset with a strong desire to assist others and solve problems.

Job Type & Location
This is a Contract position based out of Portland, OR.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portland,OR.
Application Deadline
This position is anticipated to close on Mar 14, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.