Salesforce Service + Contact Center Cloud Functional Lead

Remote • Posted 2 hours ago • Updated 2 hours ago

Contract Corp To Corp

Contract Independent

Contract W2

No Travel Required

Remote

Depends on Experience

Fitment

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Job Details

Skills

Salesforce
Service cloud
Contact center
Agile

Summary

Salesforce Service + Contact Center Cloud Functional Lead

Remote

Contract Role

Required Skills & Experience:

8+ years Salesforce experience with strong Service Cloud focus

Proven experience as a Service Cloud Functional Lead / Senior Consultant

Hands-on experience with contact centre and omni-channel service solutions

Strong understanding of Salesforce Service & Sales Cloud

Excellent communication and client-facing skills

Agile delivery experience

Nice to Have:

Contact centre transformation exposure

Salesforce Service Cloud Consultant certification

CRM Analytics / Tableau experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097502
Position Id: 8873269
Posted 2 hours ago

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Salesforce Service + Contact Center Cloud Functional Lead

Dice Job Match Score™

Job Details

Skills

Summary

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