Service Facility Manager

Service Facility Manager

The Opportunity

StaffRight Associates is recruiting for a Service Facility Manager to lead the operations of an established and expanding machine tool spindle repair business in Cuyahoga Falls, OH. This is a full-time, direct-hire, on-site role. The Service Facility Manager will direct the entire service location, develop a team of repair technicians, and act as the technical authority behind every spindle evaluation and quote.

This is a highly visible position with a clear path toward general management of the full company. Deep knowledge of super-precision rolling element bearings in high-speed rotating equipment is essential, and a background in machine tool service or machining and grinding is a strong plus.

What You'll Do

• Direct every function of the service facility, from intake through final delivery.
• Supervise and coach the repair technicians who report directly to you.
• Coordinate with a sister service center to balance workloads, routing each repair to whichever site can complete it most efficiently.
• Equip the sales team with technical expertise, answering customer questions and supplying cost and schedule estimates.
• Diagnose root causes of spindle failures and recommend design or process improvements.
• Finalize spindle evaluation reports and calculate parts and labor costs to build accurate repair quotes.
• Assign spindle repairs to technicians based on each person's experience and skill level.
• Inspect completed repairs and final repair reports to confirm work meets standards and each spindle will perform reliably for the customer.

What You Bring

• Technical knowledge of Super Precision Rolling Element Bearing application in High-Speed Rotating Equipment.
• A mechanical or electromechanical background, with the ability to perform Engineering Calculations on Rotating Equipment machine elements.
• Proficiency in Bearing Engineering and application.
• Experience in Bearing Failure Analysis and Mechanical Component Failure Analysis.
• Solid Verbal And Written Communication skills.
• Strong Organizational Skills and a commitment to excellence.
• A collaborative, Customer Service-focused mindset dedicated to adding value.
• High ethical standards and strong self-motivation.
• Must be authorized to work in the U.S. without employer sponsorship.

Preferred:

• Hands-on experience in Machine Tool Service or Machining/Grinding.

Compensation & Total Rewards

• Salary: $90,000 - $110,000
• Engagement: Full-time, direct hire; on-site in Cuyahoga Falls, OH
• Benefits: Health insurance, 401(k) with company match, paid vacation and holidays, auto allowance, and expense reimbursement

Joining StaffRight Associates

When you partner with StaffRight Associates in your search for your next role, you're doing more than pursuing a job, you're aligning yourself with a team of experts committed to placing top-tier talent in truly impactful positions. We take pride in fostering professional growth and connecting forward-thinking individuals with organizations that value innovation and excellence. We look forward to showcasing your expertise in a way that resonates with our clients and opens the door to meaningful opportunities.