AI Architect

Job Title: Application Architect III

Location: Pennington, NJ or Charlotte, NC

Duration: Contract - 12 months

Pay Range: Pennington, NJ: $73.67/hr (W2); Charlotte, NC: $70.23/hr (W2)

Job ID: 372357

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an experienced Application Architect III to provide central architecture leadership for enterprise AI adoption. The architect shall translate business demand into production-ready AI solutions, establish enterprise standards and guardrails, and reduce delivery risk across lines of business. This role is critical to scaling AI capabilities responsibly, embedding regulatory and security controls by design, and maximizing return on investment from strategic AI platforms.

Responsibilities:

• Define reusable AI architectures and engineering patterns to enable faster, safer adoption.


• Embed regulatory, security, and model risk requirements by design across solutions.


• Align AI investments to a single enterprise roadmap to reduce duplication and rework.


• Provide architectural oversight to improve quality, resiliency, and cost efficiency.


• Design and guide delivery of AI/LLM solutions, including orchestration, RAG, and evaluation frameworks.


• Partner with business and engineering stakeholders to shape end-to-end solution designs.


• Mentor teams on platform architecture, hybrid deployments, and DevSecOps practices.


• Validate digital and voice architectures for conversational, IVR, and agentic AI use cases.

Required Skills & Qualifications:

• 5+ years in technology architecture and solution design, including 3+ years of hands-on software engineering.


• 2+ years designing and delivering AI/LLM solutions in enterprise environments.


• Hands-on experience deploying and operating solutions using Sierra AI and/or Decagon.


• Strong background in platform architecture, solution design, and hybrid on prem and cloud deployments.


• Experience with AI orchestration, retrieval-augmented generation (RAG), and evaluation frameworks.


• Proficiency with containers, Kubernetes/OpenShift, CI/CD pipelines, and infrastructure-as-code.


• Strong communication skills to engage technical and business stakeholders.


• Demonstrated leadership, collaboration, and mentoring capabilities.


• Experience with conversational AI, contact center AI, or enterprise automation.


• Experience designing and deploying IVR, voice-driven, or headless agentic AI solutions, including non-UI conversational or event-driven systems.


• Experience integrating AI agents with telephony, IVR platforms, or voice infrastructure including call flows, intent routing, and backend service invocation.

Preferred Skills:

• Experience in regulated industries such as financial services.


• Knowledge of multiple LLM providers and model serving strategies.


• Familiarity with headless AI agent architectures, including background automation, system-to-system agents, and asynchronous orchestration.


• Understanding of voice and multi modal AI architectures including speech to text, text to speech, intent management, and conversational state handling.


• Relevant cloud, security, or data certifications.


• Familiarity with model risk management, AI governance, and safety testing.

Additional Details

• Schedule: Hybrid, minimum 3 days onsite per week. Onsite day 1.


• Start Window: May/June.


• Interviews: 2-3 video rounds. One with HM, one with Digital Senior Architect (Erica), and one with Senior Voice Architect. In person not required.


• Compliance: Glider ID verification.


• Submissions: Maximum 3 submissions per vendor.

Candidate Submission Notes

• On resume, include current location and relocation plan.


• State availability and earliest start date. Indicate cooling-off requirement if applicable.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.


• Opportunities for growth with global clients.


• A supportive, inclusive culture that values innovation and people.


• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume. Be sure to include current location, relocation plan, availability, and any cooling-off details.