Quality Assurance Analyst

Location: Hartford, CT Salary: $40.00 USD Hourly - $42.00 USD Hourly Description:
ONLY W2 AND LOCAL CANDIDATES

Job Title: Quality Assurance Analyst

Location Hartford, CT (Hybrid)

Duration: 12+ Months Contract

About the Role

We are seeking an experienced QA Test Analyst with strong expertise in both manual and automation testing to support large-scale enterprise applications that deliver critical business services.

In this role, you will collaborate closely with business stakeholders, developers, business analysts, architects, project managers, and cross-functional technical teams to ensure application quality, reliability, and compliance with business and regulatory requirements.

The ideal candidate has experience testing complex enterprise systems within highly regulated industries such as Human Services, Healthcare, Government Programs, Medicaid, Medicare, Eligibility Management, or Benefits Administration. Experience working on policy-driven applications and modernization initiatives is highly valued.

This position requires hands-on experience in manual testing, test automation, API validation, backend data verification, and end-to-end business process testing across enterprise platforms including web, mobile, Salesforce, and integrated application ecosystems.

Responsibilities

• Design, develop, and execute comprehensive test scenarios, test cases, and automated test scripts.
• Perform manual and automated testing across multiple enterprise applications.
• Review business requirements, user stories, technical specifications, and design documentation to identify testing requirements.
• Participate in Agile ceremonies including sprint planning, backlog refinement, release planning, and design reviews.
• Execute functional, regression, integration, system, API, and end-to-end testing activities.
• Develop and maintain automation frameworks and automated test suites.
• Validate integrations and interfaces between internal and external systems.
• Perform backend database validation using SQL queries.
• Conduct REST and SOAP API testing using industry-standard tools.
• Track, document, prioritize, and manage software defects through resolution.
• Participate in defect triage discussions and validate defect fixes.
• Maintain requirements traceability and ensure alignment between requirements, test cases, and executed tests.
• Collaborate with developers, business analysts, architects, product owners, and project teams throughout the SDLC.
• Support release validation, deployment testing, and post-production verification activities.
• Contribute to continuous improvement of QA processes, testing standards, automation frameworks, and quality best practices.
• Mentor junior team members and promote quality engineering best practices.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 5+ years of Quality Assurance experience testing large-scale enterprise applications.
• Strong experience in both manual and automated testing methodologies.
• Experience working throughout the Software Development Life Cycle (SDLC).
• Deep understanding of QA processes, testing methodologies, and software quality best practices.
• Experience translating business requirements into detailed test scenarios and test cases.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience working directly with business and technical stakeholders.
• Experience working in Agile/Scrum development environments.
• Hands-on experience using Jira or equivalent Agile project management tools.

Preferred Qualifications

• Experience supporting government, healthcare, human services, eligibility management, or benefits administration platforms.
• Experience testing policy-driven enterprise applications.
• Experience supporting large-scale modernization and digital transformation initiatives.
• Knowledge of healthcare eligibility systems and case management platforms.
• Experience with Salesforce implementations and testing.
• Familiarity with federal and state compliance requirements.
• Experience working within highly regulated environments.

Technical Skills

Experience with several of the following technologies is preferred:

• Selenium
• TestNG
• Java
• Salesforce Testing
• REST API Testing
• SOAP Web Services
• Postman
• SQL
• Mobile Application Testing
• Progressive Web Applications (PWA)
• JSON and XML Validation
• Git
• CI/CD Concepts and Practices

Quality Engineering Expertise

Strong understanding of:

• API and Web Services Testing
• Test Automation Frameworks
• Defect Lifecycle Management
• Requirements Traceability Matrix (RTM)
• Test Planning and Test Strategy
• Test Estimation Techniques
• Software Quality Metrics and Reporting

Testing Experience

Hands-on experience in:

• Manual Testing
• Automation Testing
• Functional Testing
• Regression Testing
• Smoke Testing
• Integration Testing
• System Integration Testing (SIT)
• End-to-End Testing
• User Acceptance Testing (UAT)
• API Testing
• Backend Data Validation
• Cross-Browser Testing
• Mobile Testing
• Salesforce Testing
• Defect Verification and Retesting

Domain Knowledge (Preferred)

Experience or knowledge in one or more of the following areas:

• Healthcare Programs and Eligibility Systems
• Benefits Administration Platforms
• Human Services Operations
• Medicaid and Medicare Programs
• Integrated Eligibility Systems
• Long-Term Services and Supports (LTSS)
• Public Sector Digital Transformation
• Regulatory and Compliance Testing
• Policy-Driven Business Rules
• Enterprise Case Management Systems

Soft Skills

• Excellent communication and presentation skills.
• Strong attention to detail and commitment to quality.
• Exceptional analytical and critical thinking abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong collaboration, teamwork, and stakeholder management skills.
• Self-motivated with the ability to work independently.
• Strong organizational and time-management skills.
• Willingness to learn complex business processes, regulations, and domain-specific requirements

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