Capacity Operations Engineer III

Description

We are seeking a Capacity Operations Engineer to support the planning, deployment, and optimization of access network infrastructure for an enterprise company onsite in Philadelphia, PA. This role works closely with engineering and cross-functional teams to help manage network capacity, support network element engineering activities, and contribute to troubleshooting, reporting, and continuous improvement initiatives. This is an excellent opportunity for a technically curious detail oriented who enjoys problem-solving, collaboration, and building expertise in network engineering and operations.

Responsibilities:

Support access network capacity planning activities by helping evaluate demand, track utilization trends, and contribute to budget-informed engineering decisions.

Assist with the design, testing, and implementation of network augmentation efforts, including participation in technical trials and deployment-related tasks across access technologies including CMTS, vCMTS, and PON/OLT environments.

Help configure and maintain access network elements while following established engineering practices, documentation standards, and operational procedures.

Participate in issue triage and reporting by gathering relevant data, identifying patterns, and escalating concerns to the appropriate engineering teams when needed.

Work with cross-functional partners to coordinate updates related to network topology, engineering records, and operational readiness.

Contribute to continuous improvement efforts by identifying process gaps, supporting better workflows, and sharing observations that improve team effectiveness.

Use network data, internal tools, and available models to support analysis, validate changes, and improve visibility into capacity and performance conditions.

Communicate status, findings, and technical concerns clearly with teammates and stakeholders to support timely decision-making and business continuity.

Build knowledge of market topology, engineering dependencies, and support processes to strengthen operational execution over time.

Requirements

Understanding of networking concepts and telecommunications infrastructure.

Strong analytical and problem-solving skills with attention to detail.

Ability to interpret data and work with engineering tools and systems.

Effective verbal and written communication skills.

Collaborative mindset with the ability to work across multiple teams.

Eagerness to learn new technologies and continuously expand technical expertise.

Customer-focused approach with a commitment to delivering quality results.

Preferred exposure to access network technologies such as CMTS, vCMTS, PON, or OLT platforms.

Preferred familiarity with engineering processes, standards, and network documentation practices.

Preferred experience working in a technical operations, networking, or telecommunications environment.

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