Immediate need for a talented Creative/Marketing Account Manager. This is a 12+ Months Contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-15943
Pay Range: $67 - $67.69/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Client Partnership & Account Leadership
- Serve as the day-to-day client contact for assigned workstreams, building trusted relationships and enabling productive collaboration.
- Lead client conversations to uncover business needs, objectives, audience considerations, success metrics, and key inputs.
- Manage client feedback and revisions, translating input into clear direction for internal teams while protecting scope, strategy, and timelines.
- Set and manage expectations on timing, deliverables, dependencies, and approvals; proactively flag risks and provide options.
- Creative Development & Cross-Functional Collaboration
- Partner with Creative, Motion, Design, Copy, Project Management, and Operations to deliver high-quality work across formats including:
- Email and digital communications
- PPT presentations (executive-ready storytelling and design)
- Video and motion assets
- Print/digital collateral, sales support materials, and graphics
- Ensure briefs are clear and complete (objective, audience, mandatories, tone, deliverables, timelines, approvers, and required inputs).
- Facilitate client reviews, consolidate feedback for internal reviews, and drive clear next steps to keep work moving.
- Act as an advocate for both client needs and quality standards; help teams deliver smart, effective creative solutions.
- Workflow, Scope & Delivery Management
- Own collaboration with internal team on project estimate/SOW and timeline through scope approval—confirm requirements, align on deliverables, and coordinate schedules in partnership with Project Management.
- Maintain visibility into status across deliverables; ensure milestones and approvals are met.
- Identify out-of-scope requests and partner with appropriate leads to reset expectations or initiate scope updates.
- Ensure deliverables meet brand/quality standards and are packaged appropriately for final handoff.
Key Requirements and Technology Experience:
- 5–8+ years of account management experience in a creative agency or in-house agency environment (Senior Account Manager/Account Supervisor level).
- Demonstrated experience managing multi-channel creative development (email, presentations, video/motion, collateral, digital/print assets).
- Strong client management skills: briefing, expectation-setting, presenting work, handling feedback, and guiding revisions.
- Proven ability to collaborate cross-functionally with creative, motion, project management, and operations.
- Excellent communication skills (written, verbal, and presentation), with the ability to translate business needs into actionable creative direction.
- Strong organizational skills and comfort managing multiple projects, stakeholders, and deadlines simultaneously.
- Experience working within a regulated or highly matrixed organization.
- Familiarity with creative workflows and production processes (review cycles, routing, versioning, legal/compliance considerations where applicable).
- Ability to read performance or business insights and translate them into stronger creative direction.
- Proficiency with common workflow tools (e.g., Workfront) and experience with Generative AI (e.g. OpenAI)
- Client-first partnership with the ability to challenge constructively and advocate for great work
- Clarity and precision in briefs, feedback, and next steps
- Operational rigor (timelines, dependencies, approvals, risk management)
- Creative sensibility and understanding of how strong strategy shows up in execution
- Cross-functional leadership without direct authority; strong facilitation skills
- Adaptability across work types and pace changes
- Teaming-Partners closely with: Portfolio Account Lead, Creative, Motion, Design, Copy, Project Management, Operations, and COE stakeholders
Our client is a leading Financial/Credit Cards Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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