Strategic Program Manager

Role:Strategic Program Manager
Location: Remote

Key Responsibilities

• Lead end-to-end delivery of large-scale strategic technology programs.
• Establish and maintain program governance, reporting, risk management, and issue resolution processes.
• Manage program budgets, forecasting, procurement, financial reporting, and overall program profitability.
• Monitor milestones, dependencies, risks, issues, and executive decisions throughout the program lifecycle.
• Coordinate with technical leaders and business stakeholders to ensure appropriate staffing and resource planning.
• Develop, review, and manage Statements of Work (SOWs) and support contract negotiations and scope changes.
• Create executive-level dashboards, presentations, and status reports for leadership and client stakeholders.
• Drive stakeholder engagement and facilitate effective communication across business and technical teams.
• Ensure program objectives align with contractual commitments, timelines, quality standards, and customer expectations.
• Mentor and provide leadership to Project Managers and program team members.
• Support continuous improvement initiatives to enhance service delivery and operational efficiency.
• Oversee onboarding and offboarding of program resources and ensure effective team collaboration.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or a related field.
• 10+ years of Project Management experience.
• 5+ years of Program Management experience leading enterprise technology initiatives.
• Proven experience managing programs with budgets of $25M+.
• Experience leading cross-functional, globally distributed teams of 50+ resources.
• Strong knowledge of program governance, financial management, forecasting, and budgeting.
• Experience managing Statements of Work (SOW), contracts, and scope changes.
• Experience working with Financial Services clients.
• Hands-on experience with Salesforce CRM.
• Excellent leadership, communication, presentation, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• PMP certification is preferred.
• Experience working in global delivery or service provider environments is a plus.