Global IT Asset & Operations Manager

Global IT Asset & Operations Manager

Role Overview

We are seeking a highly detail-oriented Global IT Asset & Operations Manager to lead device lifecycle management, inventory forecasting, and procurement operations for a Fortune 50 Global Leader. This is a strategic operational role that bridges the gap between IT Asset Management (ITAM), Finance, and Procurement.

The ideal candidate is a data-driven professional who excels in fast-moving environments and can manage complex ordering workflows across global regions. You will play a key role in implementing AI-driven tools to improve inventory visibility and automate lifecycle forecasting.

Key Responsibilities

• Global Inventory & Lifecycle Management: Oversee PC and laptop stock levels worldwide. Maintain accurate device counts and spot numbers across multiple global locations.
• Strategic Forecasting: Anticipate replenishment needs for new hire onboarding and planned hardware refresh cycles using ServiceNow and historical data.
• Procurement & Vendor Coordination: Manage multi-unit hardware orders, ensuring alignment with contract terms, budget constraints, and supply chain lead times.
• Financial Accountability: Partner closely with Finance as a high-level PO accountant; track spend, manage budget accuracy, and support annual/quarterly purchasing plans.
• Data Analytics & Reporting: Build and maintain operations dashboards, Excel forecasting models, and executive-level presentations (PowerPoint).
• Process Innovation: Assist in the implementation of AI-enhanced tools to streamline forecasting and automate inventory tracking workflows.

Required Qualifications

• 3–5+ years of experience in IT Asset Management (ITAM), IT Operations, or IT Inventory Management.
• Expert-level Excel skills: (Pivot Tables, VLOOKUPs, complex forecasting models).
• Systems Proficiency: Hands-on experience with ServiceNow (or similar Enterprise Asset Management tools) and procurement workflows.
• Stakeholder Management: Proven ability to translate complex data into user-friendly insights for global leadership.
• Global Coordination: Ability to manage competing priorities across multiple global time zones.

Preferred Skills

• Familiarity with AI-driven operational or forecasting tools.
• Experience in a large-scale, global corporate environment.

This is a 12-month Contract opportunity with our MN client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and a 401(k) plan (with an immediately vested company match) available with TriCom during the contract period. H-1 B visa sponsorship is not available for this position. No third parties, please.