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Technology Specialist

Phoenix, AZ, US • Posted 7 hours ago • Updated 7 hours ago

Contract W2

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Technical Support

Summary

Technology Associate (PC Technician)

Location: Phoenix, AZ (Onsite)
Industry: Financial Services

Overview

We’re seeking a Technology Associate / PC Technician to support an enterprise financial client in Phoenix. This role focuses on hands?on desktop support, computer troubleshooting, and customer interaction in a fast?paced environment, with flexibility to travel and work after hours when needed.

Roles and Responsibilities

Provide onsite and remote technical support for desktops, laptops, and related hardware and peripherals
Troubleshoot and resolve computer hardware, software, and basic network issues
Support users via RDP and ticketing systems, ensuring timely and professional issue resolution
Log, track, and update incidents and requests in a ticketing system
Work directly with end users, delivering high?quality customer service and clear communication
Perform technology support across multiple sites, including some travel and after?hours work as required (company vehicle provided)
Assist with basic networking and low?voltage tasks when needed

Must?Have Skills

Hands?on experience as a PC Technician or Desktop Support Technician
Strong computer troubleshooting skills (hardware, software, peripherals)
Experience using RDP (Remote Desktop Protocol)
Experience working with ticketing system software
Basic network knowledge and troubleshooting skills
Ability to travel and work after hours as required
Strong customer service and interpersonal skills
Preferred Certifications:
- Dell Certification (5 hours)
- Lenovo Certification (6 hours)
- HP Certification (10 hours)

Nice?to?Have / Flex Skills

Experience using ServiceNow as a ticketing system
Exposure to low?voltage work

Soft Skills

Strong multi?tasking ability in a high?volume support environment
Excellent verbal and written communication skills
Professional, customer?focused mindset with attention to detail

#INDGEN #ZR

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ceiam
Position Id: 31474
Posted 7 hours ago

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