Technology Specialist

Phoenix, AZ, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

  • Technical Support

Summary

Technology Associate (PC Technician)

Location: Phoenix, AZ (Onsite)
Industry: Financial Services

Overview

We’re seeking a Technology Associate / PC Technician to support an enterprise financial client in Phoenix. This role focuses on hands?on desktop support, computer troubleshooting, and customer interaction in a fast?paced environment, with flexibility to travel and work after hours when needed.

Roles and Responsibilities

  • Provide onsite and remote technical support for desktops, laptops, and related hardware and peripherals
  • Troubleshoot and resolve computer hardware, software, and basic network issues
  • Support users via RDP and ticketing systems, ensuring timely and professional issue resolution
  • Log, track, and update incidents and requests in a ticketing system
  • Work directly with end users, delivering high?quality customer service and clear communication
  • Perform technology support across multiple sites, including some travel and after?hours work as required (company vehicle provided)
  • Assist with basic networking and low?voltage tasks when needed

Must?Have Skills

  • Hands?on experience as a PC Technician or Desktop Support Technician
  • Strong computer troubleshooting skills (hardware, software, peripherals)
  • Experience using RDP (Remote Desktop Protocol)
  • Experience working with ticketing system software
  • Basic network knowledge and troubleshooting skills
  • Ability to travel and work after hours as required
  • Strong customer service and interpersonal skills
  • Preferred Certifications:
    • Dell Certification (5 hours)
    • Lenovo Certification (6 hours)
    • HP Certification (10 hours)

Nice?to?Have / Flex Skills

  • Experience using ServiceNow as a ticketing system
  • Exposure to low?voltage work

Soft Skills

  • Strong multi?tasking ability in a high?volume support environment
  • Excellent verbal and written communication skills
  • Professional, customer?focused mindset with attention to detail
#INDGEN #ZR
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: ceiam
  • Position Id: 31474
  • Posted 7 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Phoenix, Arizona

Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Tolleson, Arizona

Today

Easy Apply

Contract, Third Party

Depends on Experience

Phoenix, Arizona

Today

Easy Apply

Contract

$25+

Phoenix, Arizona

Yesterday

Easy Apply

Contract

Depends on Experience

Search all similar jobs