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Field Tech I - Southeast WA

Washington, WA, US • Posted 5 days ago • Updated 5 hours ago

Contract Independent

Contract W2

On-site

$25.00 - $30.00/hr

Medasource

Fitment

Dice Job Match Score™

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Job Details

Skills

Design Of Experiments
IT Operations
FOCUS
Laptop
Mobile Devices
Documentation
Remote Support
Help Desk
Field Service
Microsoft Windows
Operating Systems
Computer Hardware
Break/Fix
Issue Tracking
Customer Service
Communication
Health Care
Active Directory
Microsoft Office
Disk Imaging
Asset Management
Information Technology
CompTIA
Technical Support

Summary

Job Title:

Field Services Technician I

Hourly/Salary Compensation Range:

$25-30/hr (DOE)

Contract Length:

July 6-Dec 31

Location:

Primary: Kadlec Regional Medical Center - Richland, WA

Secondary: Providence St. Mary Medical Center - Walla Walla, WA

Approximately 80% Richland / 20% Walla Walla

Hours:

Monday - Friday, Standard Business Hours (40 hrs/week)

Client Overview:

Our client is a large healthcare organization seeking a Field Services Technician I to support end-user technology operations across multiple hospital locations in Eastern Washington. This individual will serve as a hands-on onsite resource responsible for desktop support, break/fix activities, device deployments, and general IT support functions that keep day-to-day operations running smoothly.
Job Description:

The Field Services Technician I will provide onsite support for caregivers, clinicians, and administrative staff across hospital environments. This role will focus on resolving technical issues, supporting workstation and device deployments, performing break/fix activities, and assisting with desktop-related projects as needed.

The ideal candidate will have strong customer service skills, a willingness to learn, and experience supporting Windows-based environments. Previous healthcare experience is not required.

Responsibilities include:

Provide onsite desktop and end-user support
Troubleshoot hardware, software, printer, peripheral, and connectivity issues
Respond to and document incidents and service requests through the ticketing system
Perform break/fix support for desktops, laptops, mobile devices, and peripherals
Deploy, install, configure, and replace end-user equipment
Support workstation moves, adds, and changes
Assist with desktop team initiatives and project-based work
Maintain accurate documentation and asset records
Deliver exceptional customer service to both clinical and non-clinical users

bSkill Set Requirements:

1+ years of desktop support, help desk, field services, or related IT support experience
Experience troubleshooting Windows operating systems and standard desktop applications
Familiarity with hardware deployment, device setup, and break/fix support
Experience working within a ticketing system
Strong customer service and communication skills
Ability to work independently in an onsite support environment
Reliable transportation and willingness to travel between Richland and Walla Walla as needed

Nice to Haves:

Previous healthcare or hospital IT experience
Experience with Active Directory and Microsoft 365
PC imaging and deployment experience
Asset management experience
CompTIA A+ or similar technical certification

Education/Certification(s)/License(s):

High School Diploma or GED required
Associate's Degree in Information Technology or related field preferred
CompTIA A+, Google IT Support, or equivalent certifications preferred
Valid driver's license and reliable transportation required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10110651A
Position Id: a1Wcv000000fXBJEA2
Posted 5 days ago

Company Info

About Medasource

Mission
We’re on a relentless pursuit to provide unmatched experiences for our consultants and customers in the healthcare consulting field.

Vision
We aim to grow with purpose meaningfully. Our company vision is simple: Improving Partnerships to Deliver Unmatched Quality.

We empower our consultants and employees to always be accountable, never stop learning, and take ownership of our mutual success through servant leadership and unhindered curiosity.

Go to company profile

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