DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Information Systems Architect
Location: Columbia, SC
Duration: 12 Months
W2 Only
Scope of the project:
Under general supervision reporting to the Client Application Services Manager, serves as a Web & SharePoint Administrator responsible for supporting the agency’s internet and intranet environments. The Web & SharePoint Administrator provides maintenance, technical support, and consulting services for the agency’s internet and intranet applications and infrastructure.
The Web & SharePoint Administrator participates in the design and development of internet/intranet systems, may work independently or as a part of a team, may serve as senior technical staff member for assigned projects, and may coach more junior technical staff.
General Characteristics:
Integrally involved in the development and support of all Internet/Intranet/Extranet sites and supporting systems. Works closely with other IT groups and customers to define the system design and user interface based on customer needs and objectives. Participates in all phases of the development and implementation process. Ensures the integration of the web servers and all other supporting and interfacing with relational databases. Be knowledgeable of best-practices for building secure web applications. Responsible for developing client-side scripting and server-side application code. Extensive knowledge in using programming languages such as Visual C#, HTML, and ASP.net.
Daily Duties / Responsibilities:
- Serves as administrator for the design, development, implementation and testing of SharePoint and other web technologies, including cloud-based solutions, utilized at the Client.
- Serves as technical lead for monthly SharePoint Updates for all on-premises farms in both test and production environments. This includes the planning, scheduling, deployment, and testing of the updates each month.
- Provides web support and coordinates activities for Client web pages, design, and implementation.
- Provides 2nd level helpdesk support and consulting for customers on applications hosted on internet and intranet environments, both by telephone and direct contact.
- Provides user support in placing content on external and internal pages, and with other web technologies and applications.
- Assist with the installation, administration, and support of all hardware and software necessary for Client SharePoint farms and associated application server infrastructures.
- Responsible to mentor and lead junior staff members.
- Performs related duties as required.
Required Skills (rank in order of Importance):
- 7+ Years of Experience with installation, configuration, and administration of SharePoint Server 2019 and SharePoint Online
- 7+ Years of Experience with using IIS
- 7+ Years of Experience with Windows Server Administration (2019 and higher)
- 7+ Years of Experience in State Government
Preferred Skills (rank in order of Importance):
- Experience with cloud-based solutions
Additional Skills:
- Customer Focused
- Ability to communicate effectively (both written and oral)
- Ability to manage multiple tasks, interpret and apply policies and procedures (information security), and work well with others
Required Education/Certifications:
A bachelor’s degree in information technology systems, computer science, or related field and six (6) years of experience in a related field, or an associate’s degree in information technology systems, computer science, or related field and eight (8) years of experience in a related field, or a high school diploma and ten (10) years of experience in a related field.
Preferred Education/Certifications:
- MCSE: Productivity
- MCSE: SharePoint
- MCSD: SharePoint Applications
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