Critical Role: Incident Manager – Philadelphia, PA (Onsite)

Philadelphia, PA, US • Posted 3 hours ago • Updated 3 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Incident Manager

Summary

Incident Manager

Philadelphia, PA (100% Onsite)

Duration: 6 Months

Experience Required: 6–8 Years

We are seeking an experienced Incident Manager to join our team onsite in Philadelphia, PA. This role demands strong leadership in incident command, SRE and operations engineering, reliability architecture, automation, and observability. The ideal candidate will excel at executive communication and guiding cross‑functional teams through high‑impact outages, systemic problem resolution, and large‑scale change events.

Key Responsibilities:

  • Lead incident response and command during critical outages.

  • Drive systemic problem resolution and reliability improvements.

  • Manage large‑scale change events with cross‑functional collaboration.

  • Implement automation and observability practices to enhance operational resilience.

  • Communicate effectively with executives and stakeholders during high‑impact incidents.

Required Skills:

  • Incident Management expertise

  • SRE & Operations Engineering

  • Reliability Architecture

  • Automation & Observability

  • Executive Communication

  • Cross‑functional Leadership

 

 


SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114932
  • Position Id: 130658-9119-159292
  • Posted 3 hours ago
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