Apply Now

Network Voice L3

Remote • Posted 12 hours ago • Updated 12 hours ago

Contract W2

No Travel Required

Remote

$50 - $55/hr

Laiba Technologies LLC

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

cisco voice
SIP
JABBER
LEVEL 3

Summary

Role :- Network Voice L3

Location :- Remote, USA

10-15 years’ experience
Good communication skills
Provides L3 support for complex voice and UC issues across the enterprise.
Supports telephony and voice test infrastructure equipment and software. .
Maintains architecture documentation for long‑term voice service development.
Provides deep troubleshooting of CUCM, CUC, gateways, SBCs, and voice routing.
Performs detailed analysis of SIP signaling, call flows, and packet captures.
Supports Cisco‑centric VOIP, SIP‑based calling, and call routing issues.
Provides full L3 support for Jabber softphone, including login, registration, audio issues, presence, certificates, and configuration fixes.
Supports hard phones (Cisco IP Phones), including firmware, templates, registration, and device provisioning issues.
Troubleshoots softphone/hard phone call failures, RTP problems, and device behavior.
Coordinates with network teams to resolve QoS, LAN/WAN, and transport‑level issues.
Participates in major incident bridges for high‑impact or chronic voice outages.
Works with vendors to escalate bugs, apply patches, and process RMAs.
Ensures smooth lifecycle management of voice devices and hardware replacements.
Provides knowledge transfer, documentation, and mentorship to L1/L2 teams.
Drives Problem Management by identifying recurring issues and implementing permanent fixes.
Creates RCA/PIR documentation and ensures long‑term corrective actions are completed.
Participates in Change Management by reviewing, planning, and executing changes safely.
Coordinates with vendors for escalations, software bugs, and chronic device failures.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91078931
Position Id: 8943388
Posted 12 hours ago

Company Info

About Laiba Technologies LLC

Laiba Technology is one of the premier US based IT company. Our corporate office is in USA ,Dubai ,India. We serve government and commercial clients . We provide Software Development,Revenue Cycle Management, Staff Augmentation ,Software Support ,Corporate training etc. We have staffed thousands of contract and full time positions across multiple industries and skill sets. We have steadily grown through word of mouth referrals.

Laiba Technology is one of the reliable and fastest growing Software company serving client globally across the world. The demand for SEO/SMO/PPC, website design and development services and Software solutions worldwide has helped fuel the rapid expansion of We are in international market, where there is great requirement for businesses to increase their online publicity to spur financial growth.

We offer several innovative learning methods and delivery models to cater the unique requirements of a global customer base.
We also provide corporate training's on various cutting edge technologies. We have a team of Certified Trainers with minimum 10+ years of Industry background. Our Training courses are for individuals as well as for corporate. We also undertake customization of the courses as per client requirement.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Unified Communications Engineer

Remote

•

Yesterday

Project Overview: The Organization is advancing its Unified Communications (UC) and Customer Experience (CX) capabilities through a modernized, hybrid voice services portfolio. This includes cloud-based and on-premise solutions such as Microsoft Teams Phone, Cisco Unified Communications Manager (CUCM), Five9 Contact Center (CCaaS), video intercom systems, and legacy telephony platforms. In light of this initiative, we are seeking an experienced Senior Voice Engineer to play a critical role in de

Easy Apply

Third Party, Contract

Depends on Experience

Translation Engineer

Remote

•

Today

We are looking for an experienced Translations Engineer to support and enhance our voice network infrastructure. This role focuses on configuring and maintaining call routing, trunk provisioning, and translation tables within telecom switching systems. You will play a critical role in ensuring accurate call routing, seamless connectivity, and network reliability across the Public Switched Telephone Network (PSTN). Key ResponsibilitiesConfigure and manage translations (routing tables) in voice sw

Easy Apply

Contract

Depends on Experience

Translation Engineer

Remote or Charlotte, North Carolina

•

Today

Our client is looking for a Translation Engineer for a 12-month contract in Charlotte, NC 28277. Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world. Contract Duration: 12 Months Required Skills & Experience Possess a bachelor's degree in computer science or equivalent, 4 years of telecommunications work or military experience. Ad

Easy Apply

Contract

Network Telecommunications Manager 2

Remote or Hybrid in Austin, Texas

•

2d ago

Solicitation Reference Number: 26R0016909Direct Client:Texas Department of Public SafetyWorking Title:Telecommunications Manager 2 -Network ServicesWork Location: Austin, TX -Hybrid - On Site and TeleworkJD:Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms Oversee daily operational activities, including incident management, problem resolution, and service availability Serve as escalation point for high-priority n

Easy Apply

Contract

Depends on Experience

Search all similar jobs