Business Analyst

Business Analyst

Location: Audubon, PA

(Must be local and available to visit Client campus upon request,

Targeting 1-5 years of relevant professional experience

The position is primarily focused on process documentation and business analysis support of various initiatives. This individual will interact with the business users, gather and document existing processes, as well as to document application dependencies, and potentially provide recommendations.

Specific responsibilities will include but, not be limited to, requirements elicitation, documenting requirements, creating process flow and written documentation and assisting in User Acceptance Testing efforts. The role will include working with the team, stakeholders, and customers to ensure that the process documentation is correct and detailed.


Responsibilities
Develop a deep understanding of the business functions and processes

• Document, review and update business process requirements based on team members’ and client’s feedback
• Serve as a business liaison between clients and project teams to help understand user interaction
• Establish, monitor and maintain high client satisfaction levels
• Document and track problems in client business systems or processes to provide recommendations for future efficiencies
• Assist project manager maintaining project schedule and coordination of team work towards project milestones
• Strong communication skills in working with a team and providing in time updates to project manager
• Assist team in getting the current deliverable in a timely manner; Jump in and assist where needed to accomplish tasks such as testing and deployments
• Ability to develop/update/deliver training materials for end-users

Required Skills and Experience

• B.S. degree in computer science, management information systems, Business Administration, or equivalent experience
• 1-5 years of relevant experience
• Someone who is energetic and passionate about their work, extremely positive and solution driven
• Detail oriented
• Ability to lead assigned tasks to completion
• Excellent requirements gathering skills and experience
• Listening to customers and understanding their current processes and needs
• Ability to work independently, with minimum supervision
• Experience working on cross-functional teams, on projects in a matrixed environment
• Experience working with business and technical staff to define, document, and track software requirements and design
• Most recent roles should show increasing responsibility as BA in agile environment
• Familiarity with Agile methodology
• Skilled at documentation best practices such as using revision history/version control

Experience using JIRA and Confluence