Mandatory Qualifications:
Bachelor s degree in information systems, computer science, accessibility/UX, communications, public administration, or a related field OR equivalent experience.
Five (5) years of progressively responsible experience in technology analysis supporting enterprise content (e.g., CMS, intranet, web publishing, digital documents/workflows).
Three (3) years of hands-on experience with digital accessibility work (testing, remediation, governance) aligned to WCAG 2.1 Level AA (or higher) and Section 508 principles.
Demonstrated experience leading work across multiple stakeholders (business owners, comms/content teams, IT, legal/risk/compliance), including setting standards and driving adoption.
Strong working knowledge of accessibility standards: WCAG success criteria (especially common failures: headings, color contrast, link text, tables, forms, images/alt text, captions/transcripts, keyboard navigation).
Content lifecycle governance: templates, publishing rules, review cycles, versioning, retention, and approval workflows.
Content formats: HTML pages and office/PDF documents (Word, PDF, PowerPoint) and how accessibility differs across them.
Ability to perform accessibility evaluations, write clear findings, and create prioritized remediation plans.
Ability to translate accessibility requirements into practical content standards and repeatable templates.
Ability to write and maintain documentation (SOPs, job aids, checklists) and deliver training.
Proficiency using at least one accessibility testing approach in each category: Automated scanning (Siteimprove, Browserstack, PDFix, tools or equivalent).
Manual testing (keyboard-only navigation + screen reader validation at a basic level).
Document remediation (Acrobat Pro for PDFs and/or Word built-in accessibility tools).
Experience supporting audits, compliance reporting, or formal review processes (internal controls, risk tracking, corrective action plans).
Familiarity with one or more CMS platforms (e.g., SharePoint, Drupal, WordPress, etc.) and typical publishing workflows.
Working knowledge of HTML/CSS basics sufficient to diagnose content-level accessibility issues and communicate fixes (not a developer requirement, but senior analysts should be able to read the problem).
Proven ability to lead (not just participate): facilitate working sessions, manage a backlog of fixes, track compliance progress, and report statrisks.
Strong communication skills: can explain accessibility issues to non-technical content owners in plain language and provide actionable detail to technical staff.
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