IT Consultant IV, Solutions - Epic

Job Summary:
As an IT Solutions Consultant, you will be a team member on the KPIT GA Customer Facing team that provides solutions consulting, business relationship management, and technical leadership and support for the GA market. We liaison with executive stakeholders through all phases of the software delivery lifecycle while building strong relationships with IT and business enterprise shared services teams to deliver on time, on budget projects to the Georgia market.

The IT Solutions Consultant responsibilities include:
- Identifies and develops system requirements to include integration from various systems such as Kaiser Permanente managed, vendor managed, and third-party entity supported systems.
- Recommends and aligns Georgia strategy solutions with enterprise and market systems.
- Provides onsite customer relationship management with key IT, clinical, and health plan executives and leaders to
understand current processes, identify efficiencies, and value opportunities.
- Represents the market as a technical expert in enterprise solution analysis initiatives and projects.
- Technical leadership and support on core and investment implementation efforts,
- Works with enterprise shared services and local support team to facilitate customer service for applications (and others as assigned) during implementation and post-production support.

The Solution Consulting role can range across multiple business functions in Healthcare to include patient care delivery, medical imaging, membership, finance, analytics, pharmacy, lab, and many others. Ideal candidate will have experience with technical integrations and implementations, development, and support background. Diagnostic imaging and Epic EMR integrations experience a plus.

In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.
In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.

Essential Responsibilities:

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate.
• Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains.
• Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
• Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains.
• Maps current state against future state processes.
• Identifies the impact of requirements on upstream and downstream solution components.
• Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains.
• Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
• Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.
• Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
• Participates in evaluating third-party vendors as directed.
• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains.
• Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

Minimum Qualifications:

• Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Additional Requirements:
Preferred Qualifications:

• 5 years Healthcare experience
• 5 years Technical acumen gained through experiences such as software delivery, IT Project Management, Software/Systems Development, etc. 2-3 years Epic Systems experience such as implementation, integration, certification, etc.
• 3 years Business Relationship Management at senior leadership or executive level
• Demonstrated critical thinking and problem-solving skills which had a significant impact on the organization.

Primary Location: Georgia,Atlanta,Regional Office - 10 Piedmont
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: KPIT ADMIN - ROC SUPPORT-GA - 9601
Pay Range: $108000 - $139700 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente.
Travel: No
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.