Application Operations (AppOps) Engineer - Berkely Heights, NJ - Need Locals (In-Person Interview mandatory)

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we would like to represent your profile for the below position, kindly let me know your interest.

Title: Application Operations (AppOps) Engineer

Location: Berkely Heights, NJ

Job Type: Contract (12+Months)

Provide handson technical support for production and nonproduction applications across multiple platforms (Linux, Unix, or Windows environments).

• Troubleshoot and resolve issues in multi-tier distributed systems, APIs, web services, and batch/transaction processing environments.
• Participate in a rotating 24x7 on-call schedule, responding to escalations affecting clients, transactions, tokens, batch jobs, file transmissions, and/or internal workflows.
• Create and enhance monitoring, dashboards, alerts, and health checks using enterprise monitoring tools (e.g., Splunk, AppDynamics, Dynatrace, ExtraHop).
• Implement and automate operational tasks including deployments, environment validation, job monitoring, error detection, and alert remediation.
• Support release deployments, configuration updates, change management activities, and fallbacks during maintenance windows.
• Collaborate with development, QA, and product teams to ensure applications are productionready.
• Analyze production incidents, identify patterns, and contribute to root cause analysis (RCA), preventive actions, and continuous improvement.
• Maintain technical documentation, knowledge articles, runbooks, and support procedures.
• Support capacity planning, performance tuning, stability initiatives, and ongoing modernization efforts.

Basic Qualifications for Consideration:

• Bachelor s degree in Computer Science, Information Systems, Engineering, or equivalent technical experience.
• 5 10+ years of experience in application support, system administration, DevOps, SRE, or production operations.
• Experience supporting distributed, cloud, or webbased applications in a 24x7 environment.
• Strong technical experience with Unix/Linux or Windows administration.
• Experience with scripting (e.g., Bash, PowerShell, Python).
• Familiarity with application monitoring & logging tools (Splunk, Dynatrace, AppDynamics, ExtraHop, etc.).
• Experience with job schedulers (Control-M, Autosys) and file transmission protocols (SFTP, NDM, FTP).
• Understanding of networking fundamentals (TCP/IP, DNS, firewalls, load balancers).
• Ability to troubleshoot complex system issues involving infrastructure, databases, application services, or integrations.
• Participation in on-call rotations and willingness to work off-hours as needed.

Preferred Skills, Experience, and Education:

• Experience with database technologies (Oracle, SQL Server).
• Experience with containers and orchestration (OpenShift, Kubernetes, Docker) is a plus.
• Cloud knowledge (Azure, AWS) including resource management and deployment concepts.
• Knowledge of CI/CD tools, version control, and automation frameworks.
• Familiarity with financial systems, payments, tokenization, dispute processing, or batch processing environments.
• Understanding of ITIL concepts (Incident, Problem, Change Management).
• Experience with legacy systems and willingness to support them when needed.

Core Competencies

• Strong problem-solving and critical-thinking skills.
• Ability to work under pressure and prioritize in fast-paced environments.
• Clear written and verbal communication skills for both technical and business audiences.
• Collaborative mindset with the ability to work across teams and time zones.
• Desire to automate, streamline, and eliminate manual operational work.
• Ownership mentality and accountability for production stability.