We are seeking an experienced Salesforce Mid to Senior Developer responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role will focus on building scalable Salesforce solutions, developing secure integrations, modernizing contact center capabilities, and enabling EHR interoperability to enhance patient and provider experiences.
Key Responsibilities:
Salesforce Development & Configuration
Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows
Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences
Develop Agentforce-powered automations and Data Cloud integrations for unified data access and intelligent workflows
Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud based on evolving business requirements
Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice
Integrations & Data Management
Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems
Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns
Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data
Testing, Deployment & Governance
Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables
Work with DevOps teams to manage CI/CD pipelines, source control, and deployment processes
Maintain compliance with enterprise coding standards, HIPAA regulations, and platform governance policies
Collaboration & Stakeholder Engagement
Partner with solution architects, business analysts, and UX designers to refine technical requirements and deliver Salesforce solutions
Collaborate with clinical, operational, and IT teams to ensure solutions support patient and provider experience goals
Provide technical input during design workshops, sprint planning, and release reviews
AI & Emerging Technologies
Contribute to the implementation of generative and agentic AI solutions using Salesforce Agentforce and AWS-native services
Explore opportunities to optimize workflows, case resolution, and personalization through AI-driven automation
Required Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related field (additional experience may substitute for degree)
10+ years of Salesforce development experience, preferably in healthcare or enterprise environments
Strong expertise in Salesforce Health Cloud, Service Cloud, and Experience Cloud
Hands-on experience with Health Cloud and OmniStudio (OmniScripts, DataRaptors, Integration Procedures)
Experience with Experience Cloud and Lightning Aura Components
Strong development experience with:
– Apex Classes and Triggers
– Lightning Web Components (LWCs)
– Flow and Automation Tools
– Agentforce
– Data Cloud Integrations
Experience building Experience Cloud portals for patients, providers, or partner ecosystems
Proficiency in API-based integrations with AWS services and external systems
Exposure to generative and agentic AI capabilities in Salesforce solutions
Salesforce certifications required such as Platform Developer I/II, Experience Cloud Consultant, Health Cloud Specialist
Experience with Salesforce DevOps tools like Flosum, Copado, or SFDX/Jenkins
Knowledge of EHR integration patterns including FHIR, HL7, Epic, Cerner, and secure healthcare data exchange
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