Service Desk Analyst

Job Title: Service Desk Analyst Location: Columbus, OH Duration: Long Term Position Description: This will be a second shift position, 3:00 PM to 11:00 PM, straight 8. Meaning they eat lunch while on duty at their workstation. Tuesday night through Saturday night.( End of work week is Saturday night @ 11:00 PM) May be asked to work overtime to cover other Staff at times however probably very seldom will happen. Provides call center, maintenance, and documentation support to information system u

Are you someone who pays close attention to detail, enjoys, problem solving, and consistently seeks ways to improve? If so, we want to meet you! The Service Desk Professional serves as the main contact for technical support, addressing IT issues, resolving hardware and software issues, and managing service requests. Key responsibilities include resolving user problems, escalating complex issues, assisting with onboarding, monitoring systems, and developing documentation and training materials.

IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center-based IT Tier 1 support Role Summary Service Desk Analyst (Level 1) Provide first-level contact and incident resolution for all users with all issuesUses advanced troubleshooting skillsReview knowledgebase articles ensuring accuracy of contentProvide accurate and timely logging of incidents and resolutionMeet or exceed performance goalsEsc

This is a very urgent requirement, Please apply for immediate consideration. No Corp to Corp candidates. Job Title: Service Desk 2 Location: Columbus, OH Interview: Video/In Person Duration: Long Term Required : Process all equipment coming into or leaving IT Update Asset Inventory System Process Salvage equipment (removing the hard drives, doing the entire process) Unpacking and packing boxes for equipment and preparing it for shipment to ACF or other DPS sites Pick up and deliver equipm