Senior Project Manager

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

We are seeking a highly driven and detail-oriented Senior Project Manager to lead and manage critical work items for the Managed Care, Claims and Financial functional teams. This role demands proactive ownership of deliverables that are subject to Service Level Agreements (SLAs), where missed deadlines or process missteps can result in penalties. The ideal candidate will be a strategic executor who actively drives resolution-not just a passive coordinator.

Your role in our mission

• End-to-End Work Item Management: Oversee and track CTNs, Findings, Defects, Change Requests (CRs), and Change Orders (COs) across multiple functional teams.
• SLA Compliance: Ensure all work items meet SLA timelines and process requirements; escalate risks and blockers early.
• Status Oversight: Monitor and validate status updates and assignments to ensure accuracy and accountability.
• Active Leadership: Take initiative to drive work items to closure-engaging stakeholders, removing roadblocks, and ensuring follow-through.
• Reporting & Communication: Provide timely updates to leadership and stakeholders; maintain dashboards and documentation for transparency.
• Process Improvement: Identify inefficiencies and recommend improvements to enhance workflow and SLA adherence.

What we're looking for

• Bachelor's degree in Business, Healthcare Administration, or related field (Master's preferred).
• 7+ years of project management experience, preferably in healthcare or managed care environments.
• Strong understanding of SLA frameworks and operational risk.
• Proven ability to manage complex workstreams and cross-functional teams.
• Excellent communication, analytical, and problem-solving skills.
• PMP or equivalent certification strongly preferred.

What you should expect in this role

• Remote position (US only)
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 3/30/2026

The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.