Manager, Global Operations Support, Scheduling and Cell Logistics

Manager, Global Operations Support, Scheduling and Cell Logistics - Contract - Princeton, NJ - $96.42 - $96.42

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Manager, Global Operations Support, Scheduling and Cell Logistics in Princeton, NJ

Role Description

Conduct/Support monitoring of digital communications:
Support Order to cash workstream projects and market launches to support Global Cell therapy Order to cash operations.
Monitor the automatic creation of documents including sales orders, purchase orders, intercompany purchase orders, and deliveries in SAP and act on any exceptions that might occur.
Maintain constant communication with Production Planning, Scheduling and Cell Logistics, BMS Commercial organizations and Specialty Distributer to resolve any order exceptions to ensure on-time delivery and representing the business.
Collaborate with IT Management and Vendor Managers to escalate support day to day operation issues.
Support User Acceptance Testing (UAT) by setting daily testing goals, providing updates on testing progress, defect triage, and collaborating towards defect resolution.
Act as Order Management SME for implementation of ERP systems at new and existing manufacturing sites.
Collaborate with business partners for Order Exception Management and Cross functional process mapping.
Collaborate with BMS Commercial and Finance teams to issue credit and resolve any sales order and finance related issues.
Support with maintenance of the team's SOPs and work instructions.
Collaborate with BI&A team to build reports and dashboard for Order Management team.
Analyze existing processes and look for opportunities for continuous improvements.
Accountable for individual and team performance.
Understands comprehensive global pharmaceutical regulatory requirements (e.g. cGMP and GxP).

Skills & Requirements

Bachelor's degree + 5 years of work in pharmaceutical/Biotech industry.
Must have operating experience working in SAP S/4 Hana, and understanding of ERP systems.
Experience working in a regulated environment (cGMP/FDA)
Experience in Order to cash domain, Pharma standard processes and challenges including order initiation and management, order completion, invoicing, credit and returns. Cell Therapy experience is preferred.
Ability to work effectively both independently and as part of a team.
Must have strong proficiency Office 365 software, especially Outlook, Excel, PowerPoint, and Word
Effective in managing time and resources and in decision-making.
Highly self-motivated, self-aware, and professional
Excellent at planning and organizing information.
Strong communication (written and verbal) and presentation skills.
Able to work independently and in groups.
Flexible in responding to quickly changing business needs.
Skilled at managing tense situations and de-escalation.
Eager to work with teams from other regions and cultures.
Able to share workspace for independent and collaborative work.
Strong sense of ownership and accountability
SAP Experience -(SAP S4 HANA)
Demonstrated hands on experience working in SAP (e.g., order management, master data, scheduling, logistics, or supply chain modules).
ERP System Integration Knowledge
Proven understanding of ERP system integrations, including how upstream and downstream systems exchange data and the impact to business processes.
Order to Cash (O2C) Process Understanding
Solid knowledge of the end to end Order to Cash lifecycle, including order entry, order fulfillment, invoicing, and issue resolution.
Experience in GMP / GxP Regulated Environments
Prior experience working in GMP and/or GxP regulated environments, with an understanding of compliance, documentation, and audit requirements.
Proficiency in Microsoft Office Tools
Advanced proficiency in Microsoft Office applications (Excel, Outlook, PowerPoint, and Word), including data analysis, reporting, and professional communication.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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