Quality Assurance Technician

Our client is looking for an Quality Assurance Technician.

• Ensures the unit is cosmetically perfect
• Confirms equipment is functioning to company standards
• Ensures that the system is complete (accessories, additional components, etc.)
• Provides feedback to the Senior QA Technician and Warehouse Manager on all discovered issues or defects
• Maintains record of all testing reports and calibration data
• Customizes imaging equipment to customer order
• Requests all necessary components to convert the incoming unit per order
• Performs all testing tasks and calibration
• Completes all paperwork on spare parts requested and provides results to the Senior QA Technician/Warehouse Manager
• Repairs equipment from customer returns
• Requests all necessary spare parts
• Completes all paperwork on parts in and out, provides results to the Senior QA Technician/Warehouse Manager
• Completes the all-final checking procedures per the QA Department standards
• Maintains a clean work area
• Collaborates with other departments: Customer Service, RMA, Shipping, and Parts
• Maintains current knowledge of all company products and all other matters that affect the dental industry
• Monitors workflow when the manager/supervisor is not available
• Ensures all processes and protocols are being followed
• Meets company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures
• Adheres to Company policies, procedures and directives regarding standards of workplace behavior in completing job duties and assignments
• Repairs, troubleshoots, and updates computers to company standards
• Performs other duties as assigned

Minimum Qualifications:

Training and Experience

• High School Diploma / GED
• Warehouse experience
• Proficient with Computers including Microsoft Office
• Basic networking skills (preferred)
• Knowledge, Abilities and Skills
• Ability to use hand tools and power tools
• Self-motivated, enthusiastic and willing to learn
• Proven organizational skills and ability to meet targets, goals, timelines, etc.
• Excellent verbal and written communication skills
• Detail-oriented
• Forklift certified (preferred) If not certified, must become certified within 3-months of hire

Salary: $23/hour (Depending on experience level).

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 27 years, PTP has operated as a premier Information Technology (IT) staffing, consulting, and recruiting firm built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to helping every client make the best hiring decisions possible.

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools including our proprietary platform Pete & Gabi Rebecca to support parts of the interview process. These tools help us:

• transcribe interviews,
• summarize candidate responses,
• generate job-related insights
• streamline communication and scheduling.

Please note that

• AI does NOT make hiring decisions.
• All decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits.
• It is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

For certain positions, you may participate in:

• a technical interview
• a coding challenge
• a case study
• a client-specific assessment.

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate s profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate

At PTP, every candidate has the right to:

• Request a non-AI interview path
• Ask how your data is being used
• Request access to transcripts or interview recordings
• Request deletion of your AI-recorded interview
• Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience

Our Commitment:

For more than 27 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We re committed to a hiring process that is:

• transparent
• compliant
• equitable
• powered by innovative technology that enhances not replaces human judgment.

Welcome to the future of hiring at Peterson Technology Partners.

We re excited to learn more about you

Equal Employment Opportunity

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.