Technical Project Manager

Job Summary

The U.S. Consumer Services and Digital Technology (USCDT) team is seeking a seasoned Delivery Manager / Project Manager II to lead planning, coordination, and execution of large-scale strategic product launches for U.S. Consumer and Commercial Card systems.

This role drives end-to-end delivery from definition through implementation, partnering closely with Product, Engineering, Architecture, and Business stakeholders.

Key Responsibilities

Program Delivery & Execution

• Lead program and cross-platform product delivery, combining technical depth with strong leadership.

• Manage the full lifecycle of initiatives from initiation through release.

• Partner with LPM, Product, and Engineering teams during early engagement and prioritization.

• Drive Pre-Program Increment (PI) planning, collaborating with leadership, product management, delivery teams, and business partners.

• Manage integrated release planning, status reporting, and readiness coordination.

• Lead E2E Test Management (test data setup, test planning, execution tracking, reporting).

• Oversee solution architecture discussions and technical alignment with engineering teams.

• Ensure strategy, vision, and roadmap alignment across Product, Business, and Architecture teams.

• Generate data-driven insights using automation and delivery metrics.

• Identify and manage risks, impediments, dependencies, and resourcing across workstreams.

• Support continuous exploration, innovation, and process improvement.

• Translate PI objectives into Epic/Cross-Train release objectives for successful delivery.

• Track and measure capability, epic execution, and delivery progress.

• Manage relationships with external partners and technology vendors as needed.

Technical & Architectural Skills

• Collaborate on architecture and process flows to ensure end-to-end product solutions.

• Deep understanding of technical platforms, systems, and application design.

• Facilitate cross-team alignment between engineering, product, and architecture groups.

• Ensure compliance with SDLC standards and maintain program-level data integrity within Agile tools.

Leadership & Coaching

• Coach leaders and teams in Lean-Agile practices, mindsets, and SAFe values.

• Promote diversity of thought, continuous learning, trust, and leadership development.

• Challenge the status quo and enable continuous improvements & standardization.

• Inspire collaboration between system architects, Agile teams, and product teams.

• Influence without authority across complex, matrixed environments.

Minimum Qualifications

• 8+ years of Program or Project Management experience.

• Experience with design and coding across one or more platforms is ideal.

• Hands-on experience facilitating Agile/Scrum/SAFe teams.

• PMI-ACP, PMP, SPC, SAFe, or other Agile certifications strongly preferred.

• Bachelor’s or Master’s degree in Computer Science or equivalent experience.