Job#: 3017640 Job Description: Process Analyst
Contract: 6 months
Location: 3x a week in Richmond, VA
OverviewWe are seeking a highly motivated Process & Controls Analyst with a strong background in cyber/access management, process optimization, and technical data handling. This role will be responsible for running key operational processes, identifying improvement opportunities, and implementing changes that enhance efficiency, accuracy, and control without disrupting existing systems.
Key Responsibilities- Execute and manage daily control and operational processes with a focus on quality and consistency.
- Analyze existing workflows to identify inefficiencies and drive continuous improvement initiatives.
- Recommend and implement process enhancements while ensuring no negative downstream technical impact.
- Partner with technical and business teams to ensure process changes align with compliance, security, and operational requirements.
- Use SQL to pull queries and extract data for analysis, troubleshooting, and reporting.
- Build, automate, and optimize workflows within Google Sheets using formulas, logic, and data manipulation to reduce manual work.
- Support access management-related controls, audits, and operational tasks as needed.
- Participate in and support process mapping, documentation, and improvement workshops.
QualificationsRequired- Experience in cybersecurity, access management, identity governance, or related operational environments.
- Strong understanding of process execution and ability to follow structured workflows.
- Technical aptitude - able to assess how process changes may affect systems or downstream operations.
- SQL skills sufficient to run, modify, and understand queries.
- Proficiency with Google Sheets, including formulas, data manipulation, and workflow setup.
Preferred- Lean Six Sigma Yellow Belt certification or experience with end-to-end process mapping and improvement methodologies.
- Experience supporting internal controls, audit processes, or risk remediation.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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