IT Administrator

Description

We are seeking an IT Administrator to join our team in the Carson City area in a permanent placement capacity. This role supports a small-to-mid-sized environment and blends hands-on desktop support with entry level-level system administration responsibilities. The ideal candidate is a dependable, process-driven IT detail oriented who enjoys troubleshooting, supporting end users, and continuing to grow their infrastructure skillset.
Responsibilities: Provide Tier 1-2 technical support for desktops, laptops, peripherals, and business applications Support Windows environments, including user provisioning and administration within Active Directory Assist with administration and maintenance of Windows Server environments and core infrastructure Support Microsoft 365 users, licensing, and basic administrative functions Troubleshoot network connectivity issues including Wi-Fi, VPN, switching, and site connectivity Assist with maintenance of firewalls, switches, and wireless infrastructure Image, deploy, and configure workstations while managing hardware lifecycle processes Support VoIP systems, endpoint devices, and general office technology environments Perform system patching, updates, and basic security best-practice tasks Maintain accurate documentation, procedures, and internal knowledge base resources Monitor and manage service tickets, escalating more complex infrastructure issues as needed Assist with inventory tracking for hardware, systems, and network equipment Participate in small IT projects such as system upgrades, migrations, and deployments

Requirements

2-4 years of experience in IT support, desktop administration, or entry level systems administration Strong experience supporting Windows environments and end users in a business setting Working knowledge of Active Directory, including user accounts, permissions, and group management Experience with Microsoft 365 administration and support Familiarity with Windows desktop environments and troubleshooting Exposure to server or infrastructure support, ideally within Windows Server environments Basic understanding of networking concepts including DNS, DHCP, Wi-Fi, and switching Experience imaging and deploying devices across an organization Strong troubleshooting, documentation, and customer service skills Ability to manage and prioritize tickets in a fast-paced, hands-on environment Ability to work independently while collaborating with a broader IT team
Nice to Have: Exposure to Cisco, Fortinet, or similar networking technologies Experience supporting VoIP systems or participating in system migrations Basic knowledge of PowerShell or automation tools Relevant certifications such as CompTIA A+, Network+, or ITIL

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