Job#: 3057639 Job Description: Location: Ashburn, VA
Employment Type: Contract
Schedule: On-site with on-call/after-hours support as needed
Position Overview
We are seeking a
Data Center Facilities Operations Specialist (Data Center Technician) to support the day-to-day operation and reliability of mission-critical data center facilities. This individual will help oversee critical infrastructure, coordinate maintenance activities, support change management, respond to facility incidents, and ensure operational procedures are followed.
The ideal candidate has hands-on experience working in a data center or other mission-critical facility and understands electrical, mechanical, cooling, fire protection, and facility monitoring systems.
Key Responsibilities
- Support daily operations of mission-critical data center facilities.
- Conduct routine physical and visual inspections of facility infrastructure and equipment.
- Monitor critical electrical, mechanical, HVAC, fire protection, and environmental systems.
- Provide onsite support during scheduled maintenance, infrastructure work, and change activities.
- Coordinate with internal teams, third-party data center providers, vendors, and maintenance personnel.
- Review operational documentation, including Methods of Procedure (MOPs), Risk Assessments (RAs), and Standard Operating Procedures (SOPs).
- Help coordinate and track planned and unplanned maintenance activities.
- Support facility change management processes and maintain accurate maintenance and change records.
- Respond quickly to critical facility events involving power, cooling, fire/life safety systems, security, or other infrastructure.
- Escalate operational risks and incidents to the appropriate teams.
- Participate in incident reviews and continuous improvement efforts.
- Maintain accurate logs, reports, and documentation for operational and compliance purposes.
- Assist with moves, adds, changes, equipment relocations, and general data center support activities.
- Participate in an on-call rotation and provide after-hours support when required.
- Provide additional facility operations support as business needs require.
Minimum Qualifications
- 1-2+ years of experience in data center facilities, critical facilities, or a similar mission-critical environment.
- Working knowledge of data center infrastructure, including:
- Electrical and power distribution systems
- Mechanical systems
- HVAC and cooling systems
- Fire detection and suppression systems
- Building/facility monitoring systems
- Ability to follow structured operating, maintenance, change management, and incident response procedures.
- Strong troubleshooting and problem-solving skills.
- Ability to identify operational risks and escalate issues appropriately.
- Strong written and verbal communication skills.
- Comfortable working in a fast-paced, highly available environment where uptime and reliability are critical.
- Ability to work onsite and participate in scheduled after-hours or on-call support.
Preferred Qualifications
- Experience supporting large-scale, enterprise, hyperscale, colocation, or mission-critical data center environments.
- Experience reviewing or working with MOPs, SOPs, risk assessments, and change requests.
- Familiarity with data center capacity planning, including space, power, and cooling.
- Experience with rack layouts, equipment installation, provisioning, or relocation activities.
- Knowledge of incident management, change management, and root cause analysis processes.
- Industry certifications such as Certified Data Centre Professional (CDCP), Certified Data Centre Specialist (CDCS), or similar credentials are a plus.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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