Sungard Technical Professional Services Professional

Title: Technical Professional Services Professional

Location: Berkeley Heights, NJ / Alpharetta, GA (5 Days Onsite)

Job Description:

• Elicit and capture the technical requirements for Cash & Logistics implementations
• Work with project team on functional and technical components of the implementation project including product configuration, interfaces, installation, and testing
• Serve as the primary client interface from a technical perspective
• Recommend hardware configuration. Convey general information to the client concerning platform
• compatibility and other technical standards of the solution.
• Install the solution at the client site, including configurations
• Conduct on-site and off-site technical training for customers
• Identify, investigate, and resolve technical problems given the established severity level and work in
• conjunction with the client, C&L Implementation Coordinators, Project & Program Managers, and
• development teams to identify and resolve technical roadblocks
• Determine technical and business impact assessments of customer specific customizations
• Create/Review Statement of Work (SOW) documents and work with Sales to design the proper solution for each client
• Work with product development to design the appropriate approach for customers
• Advise clients on security matters, performance considerations, and overall integration into the client IT infrastructure

Basic Qualifications for Consideration:

• Bachelor's degree in Computer Science, Information Technology or related field or 4 years of relevant
• experience
• 3 years of experience with technology related projects
• 2 years in SQL Server including SQL scripting
• 2 years in Windows Server and Linux Server
• 2 years in support of Java J2EE application servers such as Jboss, Wildfly, Weblogic and\or Websphere in Windows & LinuX
• Knowledge of Webservers such as IIS and Apache

• Knowledge of Web services (SOAP & REST)
• Experience in building reports and dashboards with Power BI
• Experience SME in the ICM, CP and Device Manager Applications

Preferred Skills, Experience, and Education:

• Experience in banking, financial services, cash management, ATM Managed Services
• Expertise with versioning tools (i.e. subversion)
• Experience with Cash and Logistics/Cash Management system implementations
• Knowledge of computer networks, networking, and hardware
• Software testing experience and defect tracking
• Knowledge of project management methodology
• Banking experience with tier 1 and 2 FI's is highly recommended.