Product & Agile Transformation Coach

Engagement Overview
We are seeking an experienced Product and Agile Transformation Coach to support teams transitioning from project-based delivery to a product-centric operating model, and from waterfall delivery to agile ways of working. This role will focus on coaching teams, leaders, and partners through practical, sustainable change while aligning delivery practices with organizational goals and constraints. The coach will work alongside IT leadership, product managers, delivery teams, and governance partners to embed product-centric thinking, modern delivery practices, and continuous improvement.

Key Responsibilities
- Coach teams and leaders through the transition from project-centric to product-oriented delivery
- Support the shift from waterfall delivery models to agile and hybrid agile practices
- Provide hands-on coaching to: Product Managers / Product Owners, Delivery Managers / Scrum Masters, Cross-functional technical teams
- Help teams establish and refine: Product vision, pipelines, and roadmaps, Outcome-based planning and metrics, Backlog management and prioritization practices
- Assess current delivery practices and recommend pragmatic improvement approaches
- Facilitate workshops and working sessions (e.g., agile fundamentals, product mindset, team charters)
- Partner with leadership to align: Governance and funding models, Intake and prioritization processes, Delivery metrics and reporting
- Support teams in adapting agile practices to enterprise or public-sector constraints
- Model servant leadership, continuous improvement, and psychological safety
- Provide feedback, observations, and recommendations to leadership throughout the engagement

Required Experience & Qualifications
- Demonstrated experience as an Agile Coach, Product Coach, or Delivery Transformation Coach
- Proven success coaching teams through project to product and waterfall to agile transitions
- Experience working with cross-functional technical teams (engineering, business analysts, QA, operations, security, data)
- Strong understanding of: Agile and lean principles, Product management practices, Incremental and iterative delivery models
- Ability to coach at multiple levels (team, product, leadership)
- Excellent facilitation, coaching, and communication skills
- Comfortable working in complex, matrixed, or highly regulated environments

Preferred Experience
- Experience in public sector, government, or large enterprise transformations
- Familiarity with frameworks such as: Scrum, Kanban, XP, SAFe, LeSS, or other scaling approaches
- Experience evolving governance and funding models to support product delivery
- Change management or organizational design experience
- Relevant certifications (e.g., Certified Agile Coach, SAFe SPC, ICP-ACC/ATF, PMP transitioning to agile)

Deliverables May Include
- Agile and product maturity assessments
- Team and leadership coaching plans
- Product and delivery working agreements
- Training materials and workshop outputs
- Recommendations for sustained product and agile practices

Engagement Details
- Role Type: Contractor / Consultant
- Duration: Project-based, with potential extension
- Work Style: Hybrid or remote (as applicable)
- Reporting To: IT / Product Transformation Leadership