Salesforce Administrator

Hybrid in Everett, MA, US • Posted 3 days ago • Updated 3 days ago
Contract Independent
Contract W2
No Travel Required
Hybrid
$55 - $57/hr
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Analytical Skill
  • Application Support
  • Attention To Detail
  • Communication
  • Cloud Computing
  • Salesforce.com
  • Salesforce.com Administration
  • Test Methods
  • User Experience
  • Help Desk
  • Quality Assurance
  • Reliability Engineering
  • Testing
  • ServiceNow
  • Public Sector
  • Production Support
  • JIRA
  • Functional Testing
  • Dashboard
  • Computer Science
  • ServiceNow)
  • Salesforce QA / Testing
  • Defect Tracking

Summary

We are seeking a detail-oriented Salesforce QA Analyst / Helpdesk Specialist to support and maintain Salesforce-based applications. This role combines quality assurance testing, production support, and user assistance to ensure system reliability and a smooth user experience.

The ideal candidate will have experience with Salesforce administration, functional testing, and helpdesk support, along with strong troubleshooting and communication skills.

Required Qualifications

  • Bachelor’s degree in Computer Science, IT, or related field

  • 3–6 years of experience in QA, application support, or helpdesk roles

  • Hands-on experience with Salesforce platform

  • Experience with Salesforce reports, dashboards, and user management

  • Knowledge of QA methodologies and testing processes

  • Experience using ticketing systems (Jira, ServiceNow, or similar)

  • Strong analytical, troubleshooting, and communication skills

Preferred Qualifications

  • Salesforce Administrator Certification

  • Experience with Salesforce Flows and automation

  • Experience supporting Experience Cloud / Community users

  • Experience in education or public sector environments

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 8914050
  • Posted 3 days ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Remote

Today

Easy Apply

Contract

Depends on Experience

Remote

Today

Easy Apply

Contract

Depends on Experience

Remote

Today

Full-time

USD 124,093.00 - 146,050.00 per year

Everett, Massachusetts

Today

Easy Apply

Full-time

Search all similar jobs