Visionary Innovative Technology Solutions

Data Analyst Customer & Telecom Domain :: 10+years

Hybrid in Newark, NJ, US • Posted 16 hours ago • Updated 16 hours ago

Contract W2

Contract Corp To Corp

Contract Independent

No Travel Required

Hybrid

Depends on Experience

Visionary Innovative Technology Solutions

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Job Details

Skills

Analytics
Artificial Intelligence
Customer Analysis
Telecommunications
EDA

Summary

Role: Data Analyst Customer & Telecom Domain

Location: Basking Ridge NJ (Hybrid)

Duration: Contract

Churn analysis, ARPU analytics, Customer segmentation,

About the Role

We are looking for a detail-oriented Data Analyst to support customer analytics and business insights generation. The ideal candidate will have strong expertise in SQL, Tableau/Looker, and EDA, along with hands-on experience in churn analysis, ARPU analytics, Customer 360, and behavioral data insights.

Role and responsibilities

Perform exploratory data analysis (EDA) to identify trends, patterns, and anomalies in customer data
Develop and maintain interactive dashboards and reports using Tableau / Looker
Write and optimize SQL queries for data extraction, transformation, and analysis
Analyze customer behavior, segmentation, and lifecycle trends
Support churn analysis and retention strategies by identifying key drivers of customer attrition
Perform ARPU (Average Revenue Per User) analysis to identify revenue opportunities
Contribute to building and enhancing Customer 360 datasets and views
Translate business questions into analytical queries and data-driven insights
Ensure accuracy, consistency, and validation of reports and dashboards
Utilize Google Cloud Platform (BigQuery, Cloud Storage) for data analysis and reporting

Technical skills requirements

The candidate must demonstrate proficiency in,
Strong proficiency in SQL (joins, aggregations, window functions)
Hands-on experience with Tableau / Looker
Strong understanding of EDA and data analysis techniques
Experience in customer analytics use cases - Churn analysis, ARPU analytics, Customer segmentation, Customer 360
Ability to analyze behavioral and transactional data
Exposure to cloud platform- Google Cloud Platform– BigQuery, Dataproc, Composer
Strong Knowledge in Python

Nice-to-have skills

Experience with AI-native analytics tools and automation platforms
Domain expertise in telecom

Qualifications

Overall 10+ years with 3-5 years of relevant work experience in Data Analyst Customer Domain

B.Tech., M.Tech. or MCA degree from a reputed university

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91020323
Position Id: 8929646
Posted 16 hours ago

Company Info

About Visionary Innovative Technology Solutions

VITS provide staffing and recruitment services along with technology consulting to more than 50+ clients globally Our skilled & expertise professionals help clients to manage varying skill needs, skills gaps and changing staffing needs to encounter project deadlines. VITS staff augmentation services provide skilled resources which assist clients to develop, maintain, manage and support their applications. Our vigorous pursuit for excellence in hiring, delivery model, work ethics, and approach has enabled us to become a highly trusted & preferred recruitment solution provider.

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