Job Post: Business Systems Analyst in Utilities With SAP & ServiceNow- W2 Only
Location: Tampa, FL- Hybrid- Need Local
Methodologies: Agile & Waterfall
Tools & Technologies: SAP IS-U, SAP CRM, SAP Billing, ServiceNow, Power BI, Tableau, Qlik, SharePoint, SAP BusinessObjects, Smartsheet
Position Summary:
- We are seeking a highly analytical and detail-oriented Business Systems Analyst to support Customer Experience (CE) Business Solutions initiatives within a utility services environment.
- This role serves as a key liaison between business operations and IT teams, supporting SAP CRM/IS-U and Billing solutions through incident management, requirements gathering, testing coordination, and continuous process improvement.
- The ideal candidate will possess strong SDLC experience, proven project coordination skills, and hands-on expertise in production support, ServiceNow incident management, UAT testing, and SAP utility applications.
Experience with:
- UAT test case creation and testing support
- Incident triage and production supports
- ServiceNow incident management
- SAP CRM, IS-U, Billing, and Device Management modules
- Utility industry experience.
• Experience with Power BI, Tableau, Qlik, and SAP BusinessObjects.
• Familiarity with outage/reliability reporting metrics and regulatory reporting standards
Thanks & Regards
Vaibhav Srivastav
Senior Talent Acquisition Specialist
Mob- (551) (322) (0987)
Email-
Voto Consulting LLC- M/WBE Certified Company