Splunk Dynatrace / Monitoring support

Job Title: Splunk Dynatrace / Monitoring support

Location: Charlotte, NC||Plano, TX (Onsite)

Duration: Full Time

Job Description:

As an Technical Management Analyst you will help support, maintain and analyze issues for applications used in the Financial Centers. This role is responsible for analyzing complex production issues, and working those to resolution.  You will serve as an escalation point to review code, update databases, and provide technical direction and collaborate with other support teams to identify the root cause and execute steps to resolve. 

This role requires a self-starter with excellent communication and troubleshooting skills. 

Remedy Incident, Change and Problem Ticket System - Monitoring tools (Splunk, Introscope, Glassbox, Aterntiy, AppDynamics, Dynatrace, DNT). Websphere, Jboss, Oracle, Linux, OpenShift

7+ years of application programming experience

- Strong Java, JavaScript, and HTML skills

- Strong C or C++ Skills, SQL, General understanding in Relational Databases,

- Must be able to handle multiple tasks and adapt to a constantly changing environment

- Must have excellent organization skills, along with strong communication skills

- Ability to debug application. , Must have strong troubleshooting skills