Sr. Project Manager / Program Manager - Onsite

Senior PM

San Jose CA Onsite

Long term Contract

Skills

• Define and manage end-to-end project plans for partner governance initiatives, including BRD (Business Requirements Document) development and tool configuration.
• Drive partner compliance programs translating policies into operational workflows and tracking adherence across partner segments.
• Establish and maintain governance policies and procedures in alignment with GPRS standards and Cisco partner frameworks.
• Design and improve cross-functional workflows that connect partner-facing teams, legal, finance, and operations.
• Lead and structure internal and partner-facing communications, including executive summaries, program updates, and stakeholder briefs.
• Apply AI tools and automation (e.g., workflow automation, AI-assisted content creation) to increase team efficiency and governance scalability.
• Partner with systems and tooling teams to capture requirements and support deployment of partner governance platforms.

Required Qualifications

• 5+ years of project/program management experience, ideally within enterprise technology, channel/partner operations, or B2B services.
• Demonstrated experience authoring BRDs and managing cross-functional delivery from requirements through launch.
• Solid understanding of compliance frameworks, partner governance models, and policy lifecycle management.
• Strong written and verbal communication skills; experience crafting executive-level communications and partner-facing content.
• Proficiency with workflow design and documentation (e.g., Miro, Lucidchart, or equivalent).
• Hands-on experience with AI productivity tools and/or workflow automation platforms is strongly preferred.
• Background in Cisco partner ecosystem, route-to-market strategies, or channel program operations a significant plus.
• PMP, Agile/Scrum certification, or equivalent credentials preferred.

Nice to Have

• Experience with Compliance, or partner incentive platforms.
• Familiarity with DEC (Deal/Engagement Closure) and IA (Incentive Authorization) workflows within Cisco's partner framework.
• Prior background supporting transitions from reactive break-fix models to proactive, outcome-driven partner engagement.