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• AWS Lambda, Node.js or Python
• integration against enterprise API gateways, including certificate lifecycle management.
• Amazon Connect contact attributes and Lambda invocation from contact flows.
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Sacramento, California
•
Yesterday
Front-end development plus hands-on Amazon Connect Agent Workspace views, step-by-step guides and third-party applications. Test automation frameworks covering API and end-to-end regression, run from CI. Agent desktop or contact center user experience, including deriving requirements by observing live agents. Section 508 and WCAG 2.1 AA conformance for public-facing or staff-facing government systems.
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Full-time
Depends on Experience
Sacramento, California
•
Today
AWS Infrastructure Engineer / Amazon Connect Engineer Sacramento, CA - 5 days onsite Main Skill: AWS Connect or Amazon Connect Required Technical Skills AWS Certified Solutions Architect (Associate or Professional) or equivalent AWS architecture certification.Extensive experience designing, implementing, and supporting enterprise AWS solutions.Strong hands-on experience with Amazon Connect and Contact Center technologies.Expertise with AWS services including Amazon Connect, AWS Lambda, Amazon S3
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Contract
55
Remote
•
23d ago
Contact Center Architect Healthcare Amazon Connect | Member, Provider & Self-Service Experience BusinessIT Bridge Authentication, Self-Service & Containment Focus Role SummaryWe are seeking a hands-on, business-savvy Contact Center Architect to own the end-to-end design of our healthcare contact center on Amazon Connect, spanning member, provider, and self-service experiences. This is not a back-room engineering role. The person we are looking for is the connective tissue between the business
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Full-time
90 - 95
