L2 Workplace Support Engineer

Rockville, MD, US • Posted 21 hours ago • Updated 9 hours ago
Full Time
On-site
USD $60,000.00 - 62,000.00 per year
Fitment

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Job Details

Skills

  • Recruiting
  • Analytical Skill
  • Communication
  • Stakeholder Management
  • Cisco Certifications
  • Data Link Layer
  • Network
  • Technical Support
  • Laptop
  • Audiovisual
  • AV
  • LAN
  • WAN
  • Wireless Communication
  • Switches
  • Routers
  • MDF
  • Cabling
  • Backup
  • Collaboration
  • IT Infrastructure
  • Management
  • Rhino
  • Health Insurance
  • Life Insurance
  • FSA
  • Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills
  • 2-5 years of IT support experience
  • Strong troubleshooting and analytical skills
  • Experience configuring switches and routers
  • Knowledge of network fundamentals, backup solutions, and workplace technologies
  • Excellent communication and stakeholder management skills
  • CCNA certification not required
  • This role is a Salary Non-Exempt position with a targeted salary range of $60,000 - $62,000 USD

Your tasks

Hemmersbach is seeking an experienced L2 Workplace Support Engineer, supporting workplace infrastructure, collaboration technologies, and local network environments. This role combines advanced end-user support with hands-on technical troubleshooting and project activities.

Key Responsibilities:
  • Resolve complex incidents involving PCs, laptops, AV equipment, phones, and peripherals
  • Support LAN/WAN, Wi-Fi, switches, routers, and connectivity issues
  • Assist with IDF/MDF room activities, cabling, and infrastructure changes
  • Support backup, server, and printer environments
  • Deliver VIP support and participate in site projects and relocations
  • Collaborate with global IT teams and vendors

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Vision Insurance
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80183364
  • Position Id: c80837b8fd6da750732ac50c4c5753d3
  • Posted 21 hours ago
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