WORK DESCRIPTION:
This resource will primarily support Mobile Workforce Management system but also back up the Meter Data Management System, as needed. The position manages and supports focused technology. Using comprehensive knowledge and competency, this position performs duties to support the running of batches, troubleshooting, making customer requested changes, writing reports, supporting training, patching and upgrading, and overall health of the system.
WORKER SKILLS AND QUALIFICATIONS:
Minimum (Required):
Skills/Experience
8 years - Experience with business customer support of critical systems (applications).
8 years - Experience with Oracle Database/PL/SQL experience and setting up system connections
8 years - Experience with upgrading, maintaining, troubleshooting, and administering a Mobile Workforce Management (MWM), Meter Data Management System (MDMS), or similar complex-enterprise application system that includes large volumes of data and complex interfaces including job scheduling and disaster recovery plans (SDLC – DEV, TEST, and PROD)
8 years - Experience with UNIX navigation, AIX/LINUX (specifically Red Hat & SUSE) along with understanding and writing shell scripting such as KornShell (ksh) Scripting.
8 years - Experience evaluating system performance and health checks by implementing tuning improvements and performing system sizing estimates
Requires working non-traditional work hours including overnight and weekends
Preferred (Optional):
Years Skills/Experience
2 years - Knowledge and understanding of technology stacks, and the impacts there within.
3 years - Experience with Oracle Mobile Workforce Management system (MWM) – Knowledge and understanding of MWM
3 years - Experience with Landis+Gyr Meter Data Management System (MDMS) - Knowledge and understanding of MDMS.
3 years - Effective time management, multi-tasking, self-sufficiency/proactive nature, disciplined and process oriented, effective/lean work habits, teamwork. Self-starter with effective time management and synergy with the ability to handle multiple complex priorities or tasks at once.
3 years - Experience documenting and communicating IT processes and procedures to multiple audience levels and across multiple platforms.
3 years - Implements application security procedures and ensure compliance of all security policies, procedures and standards. Building key stores and updating in Java.
3 years - Experience with reports development in complex applications.
3 years - Experience with WebLogic 12.2 for server maintenance.
5 years - Experience with Java, Groovy, JavaScript, and Python.
5 years - Experience with developing and supporting application programming interfaces, including Error Handling processes.
5 years - Experience managing enterprise applications using Java/Web Services under limited supervision with considerable latitude for the use of initiative and independent judgment.
5 years - Effective interpersonal and communication skills
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