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Helpdesk/Desktop/ Service desk support

Phoenix, AZ, US • Posted 11 hours ago • Updated 11 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

18 Months

No Travel Required

Able to Sponsor

On-site

Depends on Experience

VDart, Inc.

Fitment

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Job Details

Skills

Desktop Support
Help Desk Support
IT Technical Support
Windows OS Installation
Windows Configuration
Software Installation
Software Deployment
Software Patching
Software Upgrades
Hardware Troubleshooting
Software Troubleshooting
Desktop Troubleshooting
Basic Networking
Network Connectivity Troubleshooting
Hardware Connectivity
Peripheral Device Support
Lab Support
Test Bench Setup
Test Environment Configuration
Laboratory Equipment Maintenance
Switches and Controllers
System Maintenance
System Configuration
IT Operations
Technical Documentation
End-User Support
Problem-Solving

Desktop Support
Help Desk Support
IT Technical Support
Windows OS Installation
Windows Configuration
Software Installation
Software Deployment
Software Patching
Software Upgrades
Hardware Troubleshooting
Software Troubleshooting
Desktop Troubleshooting
Basic Networking
Network Connectivity Troubleshooting
Hardware Connectivity
Peripheral Device Support
Lab Support
Test Bench Setup
Test Environment Configuration
Laboratory Equipment Maintenance
Switches and Controllers
System Maintenance
System Configuration
IT Operations
Technical Documentation
End-User Support
Problem-Solving

Summary

We are seeking a motivated and technically skilled Desktop/Helpdesk Technician to provide technical assistance and support to our internal users. The ideal candidate will have experience with Windows OS installation and configuration, software deployment, hardware troubleshooting, and basic networking.

This role involves ensuring the smooth operation of desktop systems, resolving technical issues, and providing excellent customer service to our employees. Candidates with a passion for technology and a strong problem-solving mindset are encouraged to apply.

Responsibilities

Install, configure, and troubleshoot Windows operating systems and software applications.
Deploy software updates, patches, and upgrades to desktop systems.
Provide desktop support to end-users, resolving hardware and software issues promptly.
Assist with basic networking tasks, including connectivity troubleshooting and setup.
Support hardware connectivity, peripheral devices, and other IT equipment.
Set up and maintain test benches and lab environments for testing purposes.
Maintain and troubleshoot laboratory equipment, switches, and controllers.
Document technical issues, solutions, and system configurations.
Collaborate with IT teams to ensure system maintenance and operational efficiency.

Requirements

Required Skills:

Windows OS Installation and Configuration
Software Installation and Deployment
Software Patching and Upgrades
Desktop Support
IT Technical Support
Hardware Troubleshooting
Software Troubleshooting
Basic Networking
Hardware Connectivity
Peripheral Device Support
Lab Support
Test Bench Setup and Maintenance
Test Environment Configuration
Laboratory Equipment Maintenance
Switches and Controllers
System Maintenance
IT Operations
System Configuration
Technical Documentation
Troubleshooting and Problem-Solving

Preferred Skills:

Experience in IT Service Desk or Desktop Support
Knowledge of network protocols and troubleshooting
Certifications in relevant IT areas
Previous experience in a similar role

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10330808A
Position Id: LABOCT27
Posted 11 hours ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

Go to company profile

Contact the job poster

Vinay Kumar

Executive Vice President (VDart Inc) @ VDart, Inc.

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