Technical Product Manager B2B Enterprise Portal
Location: Bellevue/Redmond, WA (Hybrid at least 3 days a week)
Long Term Contract
Must Have: strong B2B Enterprise Portal product management experience is must.
Role Summary
Lead the TFB Enterprise Portal product strategy, discovery, market research, roadmap and delivery, consolidating multiple B2B portals into a unified experience. Translate customer needs, market trends and competitive insights into differentiated, AI-enabled capabilities while aligning business, UX and engineering teams.
Key Responsibilities
- Own product vision, roadmap, backlog, and delivery for the unified TFB Enterprise Portal.
- Lead product discovery and market research, identifying customer needs, industry trends, competitive offerings, and emerging B2B telecom capabilities.
- Translate market insights and customer feedback into product strategy, features, and prioritized use cases.
- Drive B2B journeys across account, billing, ordering, entitlements, and network services.
- Define API and integration requirements across CRM/CPQ, billing, provisioning, and network platforms.
- Lead legacy portal migration, UX modernization, and AI-enabled self-service.
- Define product KPIs and measure adoption, customer experience, and business outcomes.
- Manage client stakeholders, scope, dependencies, risks, and cross-functional alignment.
Required Qualifications
- 10+ years in Product Management/Product Ownership for B2B digital or enterprise platforms.
- Strong experience in product discovery, market research, customer needs analysis, and roadmap prioritization.
- Strong technical understanding of APIs, microservices, modern web technologies, cloud, and event-driven architectures.
- Experience with RBAC, entitlements, delegated administration, and complex account hierarchies.
- Agile/Scrum or SAFe experience with strong senior client stakeholder management skills.
Preferred Qualifications
- Telecom B2B domain experience, including mobility, IoT, 5G, device/SIM lifecycle, and SLA management.
- Experience with Salesforce CRM/CPQ and order-to-activation ecosystems.
- Experience in enterprise portal consolidation and digital transformation.
Exposure to competitive benchmarking, digital analytics, design systems, and AI-enabled customer experiences