Capital Markets Business Analyst / Technical Process Improvement

Software Guidance & Assistance, Inc., (SGA), is searching for a Capital Markets Business Analyst / Technical Process Improvement for a contract assignment with one of our premier Financial Services clients in New York City, NY.

Contribute to the overall success of the Stock Loan Middle Office ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. They will all activities conducted are in compliance with governing regulations, internal policies and procedures.

Responsibilities :

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Operating independently, identifying and resolving issues with minimal oversight. Capable and comfortable operating within tight deadlines, able to make quick decisions, and able to quickly learn about the business/issues, without necessarily having any prior direct experience with the subject matter.
• Performing daily operational activities in support of the Stock Loan front office with a focus on trade life cycle management, trade control and client service
• Good understanding of the functions supporting firm's Middle office Processing and knowledge of the overall trade lifecycle and its key stakeholders
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with the firm's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
• Negotiations with stakeholders to complete tasks within given deadlines
• Ensures data accuracy and completeness
• Follows firm's policies and procedures to mitigate risk
• Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex sensitive information, while being sensitive to audience diversity
• Timely management and escalation of all requests inquiries issues errors
• Follows established procedures to identify problems related to securities settlement that require investigation or research

Required Skills:

• College diploma
• 2+ years of experience in banking/capital markets operations.
• Excellent verbal and written communication skills and the ability to negotiate, influence and interact professionally with a diverse group of Front Office Users, QAs, Developers, and SMEs
• Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques)
• Strong technical abilities including knowledge of basic software engineering principles and experience in (SQL, VBA, Access, Excel), and a sound understanding of operational processes
• Result oriented
• Deadline driven
• Self-motivated

Preferred Skills:

• 1-3 years post-graduate experience in industry or academia in in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.