Mainframe Operator – L1 Incident Management

We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies. Quickly create, escalate, triage, and track customer technology-related incidents. Excellent communication skills are necessary to collaborate with IT staff, customers, and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services. Monitors mainframe control consoles, periodically

Overview Infinitice specializes in IT staff augmentation, connecting businesses with highly skilled professionals across data, analytics, and technology roles. We help organizations scale quickly with the right talent at the right time. Job Title: Mainframe Operator Location: Pontiac, MI (onsite) Job Description Serve as a Level 1 Incident Manager for critical IT incidents and events, including rapid creation, escalation, triage, and tracking of customer technology-related issues.Communicate eff

Mainframe Operator Onsite | Pontiac, MI Job Type: Contract Long Term Location: Pontiac, MI Work Arrangement: 100% Onsite Interview: Video Only We are looking for an experienced Mainframe Operator to support critical IT incidents, monitoring, triage, escalation, and tracking in a 24/7 operational environment. Key Responsibilities: Function as a Level 1 Incident Manager for critical IT incidents/events.Create, triage, escalate, and track technology-related incidents.Monitor infrastructure connecti

Title:Mainframe Operator - Onsite Location:Pontiac,MILength:Long termRestriction:w2 or c2cDescription:Interview Type: Skype Very long term project; initial PO for 1 year, expect to go for 4+ years Onsite Job Description: Mainframe OperatorFunctions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.Quickly create, escalate, triage and track customer technology related incidents.Excellent communication skills necessary to collaborate with IT staff, cu