* Responsible for providing analytical support through research, data gathering, interpretation and development or testing of policies and procedures and reporting. Responsibilities include assisting in developing documenting business requirements and developing case scenarios in the development of new or enhanced systems.
* Researches and analyzes data to identify trends or potential issues.
* May develop plans and proposals to address issues.
* Participates in the development and management of project plans from project planning and design through testing, implementation and maintenance.
* Prepares written reports and verbal presentations summarizing project objectives, analysis, conclusions, issues and recommendations.
* Communicates with and organizes division staff or project team to meet project objectives.
* Performs miscellaneous duties as assigned.
Skills/Experience:
Job Requirements:
* A Bachelor's degree or equivalent education, training or experience is required.
* A minimum of 3 years related experience.
* Detail orientated, creative and flexible.
* Strong analytical and problem solving skills to evaluate business processes and recommend effective solutions.
* Strong organizational/time management skills and multi-tasking abilities.
* Experience with both process and data-driven structured analysis techniques.
* Knowledge of client's Dental products, policies, claims, eligibility and policies, procedures and guidelines.
* PC literacy required; MSOffice skills (Outlook, Word, Excel, PowerPoint); proficiency in
* InDesign preferred.
* Regularly required to work standard office equipment (personal computer, photocopy machine, fax machine
* Ability to work on a computer up to 7 hours a day.
* Regularly required to sit for long periods of time, and occasionally stand and walk.
* Regularly required to use hands to operate computer and other office equipment.
