Technical Business Analyst

Key Responsibilities

• Gather, document, and analyze detailed business and systems requirements by engaging with internal stakeholders (e.g., product, operations, compliance) and external partners or vendors.
• Translate business requirements into clear functional and technical specifications, user stories, and acceptance criteria for Agile delivery teams.
• Analyze existing systems, data flows, and integrations to identify gaps and recommend enhancements or new solutions.
• Work closely with technical teams to define system architecture impacts, data mapping, interface requirements, and integration specifications.
• Support Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives, ensuring technical requirements are understood and feasible.
• Assist in developing test plans and scripts, support user acceptance testing (UAT), and verify that delivered solutions meet business and technical requirements.
• Collaborate with external vendors to define integration points, coordinate technical deliverables, and troubleshoot system issues.
• Document system designs, process flows, and data models in a clear and organized manner accessible to both business and technical audiences.
• Identify and escalate technical risks, dependencies, or constraints that could impact delivery timelines or quality.
• Contribute to continuous improvement by recommending enhancements to business processes, system configurations, or technical practices.

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Required Qualifications & Experience

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience.
• 5–7 years of experience as a Business Systems Analyst or similar role in the insurance or financial services industry.
• Strong technical capabilities, including experience analyzing data structures, systems integrations, APIs, and data mapping.
• Hands-on experience gathering and translating requirements for complex systems projects in an Agile environment (Scrum, Kanban, SAFe).
• Working knowledge of SQL or basic querying skills to support data validation and analysis is preferred.
• Familiarity with policy administration, claims processing, billing systems, or core financial platforms is a plus.
• Proficiency with Agile tools such as Jira, Confluence, or Azure DevOps.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proven ability to build trust and work collaboratively with cross-functional teams and external partners.
• Strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

BlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.