Business Management Specialist

This is 100% onsite work position based in Tallahassee,FL. Apply only if you are willing to relocate.

Education: A bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or other related field,

Required Experience:

1.      10+ years of experience supporting successful, large-scale projects with multiple diverse teams;

2.      Experience managing communications during complex projects;

3.      Exceptional writing, editing, and presentation Skills.

Preferred Experience:

1.      Familiarity with business process mapping and defining current state applications in requirements documentation;

2.      Experience facilitating sessions with business leadership, Subject Matter Expert (SMEs), and users within a business function; and

3.      Skilled in understanding web applications and common approaches to support business capabilities.

Scope of Work:

Business Operations and Administrative Support:

• Assist with the daily operational needs of the OBIS Modernization Program, providing comprehensive administrative and business support across the assigned IT organization;

• Support the development, preparation, and tracking of the Operational Work Plan for the OBIS Modernization Program, ensuring alignment with organizational goals, resource needs, and modernization priorities;

• Maintain organized program documentation, records, status trackers, and shared resources to ensure accessibility, accuracy, and audit readiness; and

• Serve as a liaison between IT technical teams, resource management, and HR to assist with IT talent management activities, staffing coordination, onboarding, and assignment tracking.

Business Process Support and Program Improvement:

• Analyze and document current business processes, workflows, and operational dependencies to ensure alignment with modernization goals and system capabilities;

• Assist in the development of “as-is” and “to-be” processes, identifying opportunities for streamlining, automation, and improved operational efficiency;

• Track key performance indicators and assist with reporting that highlights process improvements, risks, barriers, and progress toward program milestones; and

• Provide recommendations for incremental improvements in business operations, program

documentation, and governance practices.

Communication, Change Management, and Stakeholder Coordination:

• Participate in the development, implementation, and maintenance of IT communication strategies and plans that support stakeholder awareness and modernization readiness;

• Develop and distribute program updates, newsletters, briefings, and other communication products to keep stakeholders informed of project milestones, impacts, and decisions;

• Communicate change initiatives clearly and effectively to all stakeholders, ensuring consistent understanding of modernization impacts, timelines, and adoption requirements;

• Facilitate cross-functional collaboration among business, technical, and program teams to support alignment, resolve issues, and drive modernization objectives forward; and

• Assist in the creation, maintenance, and coordination of change management materials, training resources, and user-support documentation.