NICE CXOne

Location around Charlotte, NC, Candidate will have to work from client office at Fort Mill, SC. Needs to be strong on NiCE CXone with strong hands on experience. Looking for experience in, Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design, including data flow diagrams and routing plans. Ensuring scalability, high availability, disaster recovery, and compliance in architecture Lead

We are seeking a skilled Contact Center Solutions Developer to design, implement, and maintain NICE InContact systems, including IVR, ACD, and workforce management workflows. The role involves developing integrations, automating processes, monitoring system performance, and optimizing customer experiences using AI, NLU, and conversational technologies. Strong expertise in cloud infrastructure (AWS), CRM integrations (Salesforce/Dynamics), and full-stack development is essential. Remote Only in U

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in

Hi Greetings from BizTech Fusion! We are seeking for a Audiocare Solution Design & Configuration SME for Genesys Cloud Contact Center. This role is for a SME/Tier IV level to design and configure an Audiocare Solution for Genesys Cloud Contact Center (CX). Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders to deliver new capabilities, and ensures the platform is secure, stable, scalable, and cost-