Title - UX Product Designer
Location - 100% remote
Payrate - $64.28/hour on W2
Duration - 12 months contract
Job Description -
UX Product Designer, Consumer Digital Sales The US Retail Markets UX organization is on a mission to create extraordinary digital experiences that position our company to win with our customers, agents, and prospects. We strive to provide the best digital quoting, customer service, and claims experiences in the industry, delivering innovative solutions that exceed customer and agent expectations.
About the team You’ll join an 80+ person UX organization consisting of kind and talented product designers, content designers, and UX developers. About this role We’re looking for a Product Designer to join the Consumer Digital Sales team, who support the iterative testing of our digital sales experiences to optimize the sale of our personal insurance products.
Under general direction, you will deliver user-centered design solutions that support the creation of best-in-class consumer digital sales experiences that offer quick access to insurance quotes, while building customer purchase confidence. You''''ll experience a degree of autonomy as you support individual product team(s), while also being a part of a mature UX team collaborating with product designers and user researchers. In this role you will work with business, engineering, and product owners to understand the business vision and objectives, and collaborate daily to deliver design solutions that meet user needs and business goals. You’ll also benefit from the support of our broader UX community, where you can exchange ideas and learn from other design, content, and research practitioners. In this role you will
· Work in an agile environment. You will attend daily agile ceremonies with your aligned teams, partnering closely with product owners, product designers, and engineers, as well as content designers, marketers, analysts, and researchers.
· Dig deep into user problems. You’ll be tasked with understanding complex product requirements and untangling interaction design problems to find the best solutions to help users complete their tasks.
· Continuously seek and integrate user feedback. You will help identify user research needs and participate in immersive user research, concept testing, and usability testing to evaluate UX effectiveness and determine where and how to optimize the experience.
· Coordinate across multiple projects and workstreams. You’ll learn a complex product ecosystem and collaborate with other teams to ensure a seamless experience for the user.