Dynamics BA Functional Analyst Lead

Malvern, PA, US • Posted 10 hours ago • Updated 8 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Dynamics
  • Business Analysis
  • Business Analytics
  • Communication
  • Presentations
  • Sprint
  • Quality Assurance
  • Sales
  • Gap Analysis
  • Microsoft Dynamics CRM
  • Process Mapping
  • Demonstrations
  • Product Demonstration
  • Requirements Elicitation
  • Roadmaps
  • Agile
  • Customer Relationship Management (CRM)

Summary

Role: Dynamics BA Functional Analyst Lead

Location: Malvern, PA (Onsite)

Duration: 6+ months contract

ROLE_DESCRIPTION:

Relevant Experience (Yrs) BA with 8+ years of career reflecting strong qualifications in Consulting and Enterprise CRM Functional Modules

Technical/Functional Skills

  • Excellent Communication &presentation skills
  • Experience of end-to-end digital transformation initiatives, application developments and support
  • Worked on large CRM transformation from discovery to design to go-live.
  • Worked closely with customer teams on qualifying requirements, working with Dev teams on sprint completions and ensuring QA
  • Deep eateries in Dynamics CRM functional area on Sales/Services domains.
  • Knowledge and Skills in the D365 Customer Insights services.
  • Worked on detailed gap analysis and requirement and worked in Microsoft Dynamics CRM Online. Involved in various project activities like
  • Discovery, process mapping and CRP/design/Demo lead workshops with business stakeholders
  • Requirement Gathering
  • Gap Fit Analysis
  • Should have a good understanding of Core CRM Processes, Copilot capabilities in M365/D365
  • D365 CRM security model, product roadmap & certification (preferable)

Roles & Responsibilities

  • Lead Business Analyst for CRM Transformation
  • Create functional specifications by interacting with client stakeholders
  • Able to work in agile delivery model
  • Conduct CRM approach workshops to the stakeholders
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91133039
  • Position Id: 2026-2008
  • Posted 10 hours ago
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